Senior Executive, Operations
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Responsibilities
- Course administration, management and efficient logistical support:
- Monitor and process course applications from the Training Management System and assist in updating course information into the system to ensure the smooth course registration process.
- Prepare the necessary documentation for commissioning of internal and external trainers so that lecturers / trainers are timely appointed
- Arrange all the logistics to ensure the smooth and successful running of the programs /courses
- Plan, recommend, brief, and organize manpower to facilitate on-site course/program operations to ensure timely deliver of services to internal and external customers
- Liaise with internal stakeholders to ensure the smooth planning and running of programs/courses
- Attend to queries from public and students pertaining to the programs/ courses
- Manage post training administration:
- Update of course databases to ensure course/program information is complete and could be collated when needed
- Prepare evaluation reports after course ended and issuance of eCertificate to course participants
- Follow-up on outstanding matters after the courses/programs to ensure good customer service is delivered
- Key Requirements:
- A recognized Degree in any related field
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Company Intel
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