Senior Executive, Operations

Responsibilities

• Course administration, management and efficient logistical support:
• Monitor and process course applications from the Training Management System and assist in updating course information into the system to ensure the smooth course registration process.
• Prepare the necessary documentation for commissioning of internal and external trainers so that lecturers / trainers are timely appointed
• Arrange all the logistics to ensure the smooth and successful running of the programs /courses
• Plan, recommend, brief, and organize manpower to facilitate on-site course/program operations to ensure timely deliver of services to internal and external customers
• Liaise with internal stakeholders to ensure the smooth planning and running of programs/courses
• Attend to queries from public and students pertaining to the programs/ courses
• Manage post training administration:
• Update of course databases to ensure course/program information is complete and could be collated when needed
• Prepare evaluation reports after course ended and issuance of eCertificate to course participants
• Follow-up on outstanding matters after the courses/programs to ensure good customer service is delivered
• Key Requirements:
• A recognized Degree in any related field

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Company Intel

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