People Ensure image and grooming standards are aligned with the brand policy.
Practice and role model the company behaviors, ensuring effective use of the behavior toolkit.
A charismatic, people focused professional who enjoys working as part of a large team to deliver an exceptional MK Experience.
Service Provide the highest level of experience to the Michael Kors customer, by greeting each customer and approaching the last steps of the customer's purchase in a warm and friendly manner.
Respond to customer questions and concerns quickly and effectively as well as ensuring customer satisfaction.
Maintain client communication as a MK Ambassador through utilizing all available clientelling Apps and tools.
Proactively manage the CRM database.
Sales Use of Product Knowledge packs to become a Selling Expert to advise our customers with passion and confidence.
Understand business results and opportunities to drive sales.
Operations Responsible for the cash registers and the correct functioning of all the necessary devices.
Controlling the effective payments tenders
Be aware of the Company returns, refunds policies.
Support with opening / closing tills procedures following guidelines.
You'll Need to Have:
Excitement and enthusiasm to work in fast paced retail environment.
Strong interpersonal and team working skills.
Detail oriented maintaining clean and tidy checkout areas.
Technology proficient, knowledge and use of leveraging technology to manage sales and customer experience.
Fluent English preferable and strong communication skills.
Benefits
Competitive compensation packageEmployee discount across Michael Kors and Jimmy ChooClothing allotmentEmployee Wellbeing programme-At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.Compensation Range:26,000.00 - 33,500.00 GBPVision insurance
Additional Information
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
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"I feel really lucky to be surrounded by such a great team. I'm not only grateful that they've helped me achieve my goals, but also that I can give them a place where they can achieve theirs."
- Michael Kors -
Kors is always interested in hearing from talented, globally minded individuals who enjoy working in a creative environment, then #korscareers would love to hear from you!
The Retail Division at MICHAEL KORS is a continuously growing network of more than 30 Outlets, 80 Lifestyle stores, 100 Concessions/Shop in Shops in 21 European Countries. Our EMEA Retail team is passionate, driven, multicultural and has a wonderful international spirit.