Head of Payments Operations

About the role

We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands. At DigiProcessing, we have over 130 talented employees around the world who all share some common traits: integrity, a thirst to succeed, a need for excellence and a relentless focus on creating loyalty beyond reason by delivering an experience second-to-none for our customers. Our focus is on the customer, and we foster loyalty by creating a superior gaming experience powered by data-driven insights. Who we're looking for We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiProcessing, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar. Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary. Why we need you We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision. As a Head of Payments Operations, you'll be responsible for owning and orchestrating every aspect of the withdrawal life cycle, spanning operations, processes, projects, reporting, systems, and cashflow management. You will ensure withdrawals are executed efficiently, reliably, and compliantly across all markets while driving continuous improvement, operational scalability, and best‑in‑class player experience. This role serves as the operational authority for withdrawals, partnering closely with business stakeholders and external providers to maintain performance, optimise processes, and deliver strategic operational initiatives.