Customer Support Representative - Hardware Logistics & Shipping Support

Benefits

Additional Information

Respond to customer inquiries via phone, email, and chat regarding shipping timelines and delivery status Manage internal support requests from sales and operations teams Communicate delays or issues clearly and professionally to both customers and stakeholders Track and document interactions within CRM systems Support additional operational tasks related to hardware distribution as needed Strong written and verbal communication skills in English, with the ability to explain logistical or technical issues clearly. Prior experience in customer service or support roles Reliable access to a PC or Mac with strong internet connectivity (Chromebooks/iPads not supported) Highly prefer candidates to have: Familiarity with CRM platforms such as Salesforce or Zendesk Experience working in logistics, shipping, or hardware-related environments Ability to maintain consistent performance in a fast-paced, high-volume environment Remote work Be part of a global industrial technology leader known for designing and manufacturing a vast portfolio of connectors, sensors, and electronic components.

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Company Intel

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