Claims Handler - Gadget - with APA/CIP Qualification (UK/IRL)

Responsibilities

• Handle claims end to end: from first notification of loss through to settlement
• Communicate with policyholders throughout the claims journey, ensuring a clear and positive experience
• Review documentation, verify coverage, and assess liability accurately
• Set appropriate reserves and manage claims within your authority
• Identify potential fraud indicators and escalate appropriately
• Maintain accurate and thorough claims records for audit and compliance
• Contribute to continuous improvement by flagging process inefficiencies

Requirements

• Based in the UK or Ireland with work authorisation
• 6+ months of claims experience (gadget, warranty, consumer electronics, or similar consumer-facing lines) and must be APA or CIP qualified
• Strong organisation and ability to prioritise independently
• Comfortable using data to make decisions
• Team-oriented, hardworking, and ambitious
• Experience leading, mentoring, or coaching others is a plus
• Startup or high-growth experience is a plus
• Why join us
• This is a chance to grow faster than you would at a traditional insurer or claims business.
• You'll get real responsibility, real training, and the opportunity to build your career in a high-performance environment that rewards talent and hard work.
• If you're ready to step up, work hard, and build a career in claims, we'd love to hear from you.
• Our Values
• Move Fast - Act decisively, iterate quickly, optimise for momentum.
• Always Overdeliver - We exceed expectations in everything we do.
• Think Customer-First, Always - The customer experience drives every decision.
• Challenge the Status Quo - We innovate relentlessly and never settle for 'good enough.'
• Say It How It Is - Transparency and direct communication build trust.
• Compensation & Benefits
• Competitive salary beyond the industry standard
• Quarterly performance bonus: up to 15% of quarterly salary
• Equity participation: stock options as an early-stage team member
• Health insurance
• Pension contributions
• 28 days annual leave
• Accelerated promotion track in a high-growth environment

Benefits

Additional Information

Ready to grow your claims career faster than the traditional industry allows? We're looking for a Gadget & Warranty Claims Handler to join ClaimSorted. This role is ideal for: a Claims Handler who wants to build their career at a company that rewards performance, not tenure someone with 6+ months of claims experience who is hungry to learn and grow fast We are not looking for tenure for the sake of it . We are looking for people with talent, ambition, work ethic, and the drive to build a real career . If you join us, we will give you the training and support to become the best Claims Handler possible - from people management to performance management , data , quality , and capacity planning . Our goal is to help you become one of the best claims leaders of the future . About ClaimSorted ClaimSorted is a Third-Party Administrator (TPA) that manages insurance claims end to end on behalf of insurers, in a ~$200B industry. We combine a high-performing claims team with an AI-enabled platform to deliver claims up to 3x faster , with better service and better economics for insurers. We're backed by Y Combinator, Atomico, and Eurazeo , have raised $16M+ , and already manage claims for 30+ insurers across more than $200M in insurance premiums .

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