Technical Team Lead - Payment Security Division (SaaS)

External

Broadcom · Ind-bangalore-kalyani Vista Ii

Full-timeOn-siteToday

AgileCI/CDComplianceIncident ResponseKubernetesLeadership

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About the role

As a Technical Team Lead within Broadcom's Payment Security Division, you will be at the forefront of securing global electronic payments. Our division powers a Global 3D Secure Authentication Service, leveraging advanced AI/ML neural networks and adaptive machine learning models to detect and mitigate transactional fraud at machine speed. This is a pure "Player-Coach" role . We do not have hands-off managers; you will be expected to remain at the top of your game technically, actively contributing to the infrastructure, architecture, and engineering work alongside your team. You will lead, mentor, and work shoulder-to-shoulder with a high-performing, multi-disciplinary engineering team covering Database, Network, VMware, and Kubernetes domains that support our high-throughput AI pipelines.

Responsibilities

Technical Execution & Architecture (The "Player")

Hands-on Implementation: Actively participate in the engineering, deployment, and maintenance of our core infrastructure. You are an active contributor, not just an overseer.

Cross-Discipline Automation: Drive and execute deep automation strategies across the entire stack-eliminating manual processes by writing infrastructure-as-code (IaC) and automation scripts for network provisioning, database management, and system deployments.

AI/ML Infrastructure Support: Oversee and optimize the underlying compute, database, and containerized layers that power our high-throughput, low-latency AI/ML fraud decisioning engines.

Next-Gen Architecture: Influence, design, and implement next-gen SaaS/PaaS/IaaS architectures, ensuring seamless integration across network, database, and containerized layers.

Security & Compliance: Ensure all implementations meet rigorous networking protocols, strict database integrity requirements, and global financial compliance standards.

Team Leadership & Process (The "Coach")

Mentor & Cross-Train: Guide and cross-train a diverse team of specialized engineers; foster a collaborative culture focused on continuous technical growth.

Agile Operations: Manage sprint planning, daily work assignments, and coordinate scheduled maintenance windows with minimal customer impact.

Proactive Evolution: Track technical debt and shift the team culture from reactive troubleshooting to predictive, automated failure prevention.

On-Call & Incident Response

On-Call Rotation & Accountability: Actively participate in the team's 24/7 production support rotation, sharing the responsibility of keeping our global service running.

Ultimate Escalation Anchor: Serve as the definitive escalation point during critical incidents. If primary on-call resources cannot resolve an issue or fail to perform to standard, you are the buck-stops-here responder who steps in to lead the recovery.

Tier-3 Troubleshooting: Dive deep into complex, high-impact production issues spanning the entire stack (Kubernetes, VMware, Network, DB) under tight SLAs.

Root-Cause Analysis: Lead post-incident reviews (RCAs) to identify systemic vulnerabilities and implement permanent, automated remediation strategies.

Technical Team Lead - Payment Security Division (SaaS)

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