Managing Director of the Mid-Atlantic Territory

Requirements

• Position Requirements/Qualifications
• A minimum of 5 years' experience in a relevant field (iGaming/iLottery Ideal).
• A minimum of 10 years' experience with managing and owning large customer operations focused on driving revenue growth and profitability through effective operations and strategic management in the digital and interactive space.
• Experience selling SaaS products and with digital technology, solutions and products, including understanding requirements and functionality.
• Experience managing accounts to advance product and marketing plans

Benefits

Additional Information

Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward. Position Summary he Managing Director of the Mid-Atlantic territory is a strategic leader that drives Scientific Games' success with a specific lottery jurisdiction, holding full P&L accountability across all product lines-including Instant, Systems, Digital, Licensing, and Retail products - and owning the relationship end-to-end across all touch points within the lottery. Has a complete understanding of the Lottery's TAM (Total Addressable Market) by having full knowledge of all lottery spend including but not limited to competitor contracts, advertising contracts and any other opportunity by which the lottery can purchase products or services. This role drives strategic long-term growth by developing and executing account plans, shaping jurisdiction-specific strategies, and leading the full sales cycle from opportunity identification to contract signature. The leader understands customer journeys across retail, digital and omnichannel and delivers strategies that maximize top line growth, profitability and customer-lifetime value and retention. Acting as the primary point of contact for the customer, the Account Owner builds strong executive relationships, delivers tailored, consultative solutions, and ensures alignment between SG's offerings and the lottery's goals. Internally, the role collaborates across functional teams to ensure seamless execution and project delivery. The ideal candidate is data-driven, financially savvy, an exceptional communicator and negotiator, and able to operate both strategically and hands-on to deliver results in a fast-paced, cross-functional environment. This position will be located remotely in one of the following states: Virginia, West Virginia, Pennsylvania, Maryland or Delaware Strategic Leadership & Business Ownership P&L accountability for their jurisdiction across all SG product lines (Instant, Licensing, Systems, Retail, Digital product). Develops and maintains both a short and long-rang strategic account plan focused on growth and profitability. Leads regular business reviews, check-ins, and strategic meetings with account team and Customer. Drives jurisdiction-specific growth strategies across all verticals with a holistic, omnichannel approach. Shapes and executes RFP strategies, including pre-planning, win strategies, and internal alignment. Client Relationship Management Acts as the primary point of contact for their customers across all SG product lines. Builds and maintains strong, trust-based relationships with executive and key lottery stakeholders. Manages customer satisfaction through proactive communication and issue resolution. Sales & Solution Development Understands customer challenges and aligns SG products to exceed lottery business goals. Is an expert in our product solutions and understands how they interconnect to product exponential value to our customers. Identifies and qualifies opportunities for new, cross-sell, and upsell solutions. Delivers consultative, value-based proposals and tailored solutions. Leads the full sales cycle from prospecting to deal negotiation to contract signature. Internal Collaboration & Project Execution Coordinates with internal teams: Customer and commercial success teams: Sales, Strategy, Operations (Product Verticals), Communications (Brand/Product), Finance and Support (HR, Legal, etc). Support: Finance, Technology, GR, Legal, HR Brings in subject matter experts as needed to support customer goals. Ensures project delivery and alignment with customer expectations Financial, Data, & Operational Acumen Verifies and audits sales projections and monthly forecasts Provides data-driven insights and recommendations to customers. Leads development business cases with financial justifications and ROI. Understands market trends, customer KPIs, and regulatory needs.

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