Develop and manage the global end-user training (EUT) master schedule aligned to role-based learning pathways
Coordinate training logistics across regions (scheduling, venues, trainers, technology platforms)
Establish scalable Train-the-Trainer (TTT) and end-user training plans for deployment
Track and report on training completion, readiness, and certification metrics
Monitor adoption and capability uplift, adjusting learning strategies based on data and feedback
Learning Design & Delivery Oversight
Partner with Deloitte to localise SAP S/4HANA training materials (F2P, R2R, O2C, P2I) for Cochlear's business context
Ensure training reflects real-world scenarios, processes, and customer interactions
Coordinate translation of materials (e.g. Spanish, Simplified Chinese)
Enable WalkMe digital adoption tools to support learning in the flow of work
Capability Building & Sustainability
Embed a sustainable learning framework beyond Go Live
Develop job aids, reference materials, and ongoing learning assets
Support a modern digital learning culture across regions
Stakeholder Partnership
Act as the key learning partner to Regional Transformation & Change Leads
Equip stakeholders with training materials, guidance, and support for local deployment
Establish feedback loops to continuously improve learning effectiveness
About You
Experience in change/readiness within SAP or ERP programs
Proven experience leading global learning programs for SAP S/4HANA or ERP transformations.
Strong program and stakeholder management capabilities
Experience working across multiple regions and time zones
Ability to develop learning plans, schedules, and reporting frameworks
Experience creating SAP learning materials and support aids
Exposure to digital platforms such as SAP S/4HANA, Salesforce Health Cloud, WalkMe
Strong communication and influencing skills within complex programs
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.
#CochlearCareers
How we recognise your contribution
For more information about Life at Cochlear, visit www.cochlearcareers.com
Benefits
Health insurance
Additional Information
Please submit your application as soon as possible, as we reserve the right to close this advertisement at any time.
Cochlear's mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a world full of sound. We aim to transform the way people understand and treat hearing loss and innovate to connect people with future technologies. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives. Learn and grow with us as we tackle the most complex challenges in helping more people to experience a lifetime of hearing.
We are seeking an experienced SAP Organisational Change & Learning Lead to drive learning and capability uplift for the Amplify program. This role is critical in ensuring our global workforce is ready to adopt new SAP S/4HANA and integrated systems at Go Live and beyond.
You will lead the design, coordination, and execution of end-user training (EUT) across multiple regions, working closely with our System Integrator, Regional Change Leads, and business stakeholders to deliver a seamless and scalable learning experience.
Cochlear · Sydney, Australia