Associate - Salesforce Business Analyst & Data Quality Coordinator
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About the role
Jordan Park is seeking a Salesforce Business Analyst & Data Quality Coordinator to support the continued evolution of our CRM platform, with a primary focus on improving data quality, integrity, and reporting reliability across the firm. This role sits at the intersection of business operations and technology, partnering closely with Advisory, Operations, and Investment teams to ensure Salesforce data is accurate, actionable, and trusted. Data Quality & Data Management Responsibilities Lead ongoing data cleanup to improve reporting accuracy and usability. Create structured templates for teams to review and enrich Salesforce data. Partner with business teams to reconcile cross-system data discrepancies. Identify data quality issues, analyze root causes, and fix them. Execute bulk Salesforce and platform data updates accurately. Maintain a data dictionary and key data standards documentation. Salesforce Administration Responsibilities Configure Salesforce fields, objects, formulas, reports, and dashboards. Support reporting, dashboards, and ad hoc data requests. Manage user access, roles, profiles, and governance. Maintain workflows, automations, and validation rules. Partner with technical teams on enhancements, releases, and issues.