Senior Product Manager

About the role

We are looking for a Senior Product Manager to own a meaningful product area end to end. You will shape strategy, uncover the highest-value customer problems, and work closely with Engineering, Design, Data Science, Customer teams, and leadership to deliver outcomes that matter. This is a senior individual contributor role for someone who brings clear product judgment, strong discovery habits, and the ability to turn ambiguity into momentum. The role is not just about roadmap management. It is about identifying where CitySwift can create differentiated value, using AI where it genuinely improves customer outcomes or team effectiveness, and raising the quality of decision-making across the product development lifecycle. The best candidates will be comfortable operating at the intersection of product, design, data, and go-to-market. They will know when to go deep on user experience, when to challenge assumptions with evidence, and when to use new AI-native tools and workflows to move faster without compromising quality.

Responsibilities

• This is a role with real responsibility and autonomy. You'll own outcomes, make decisions and help shape how we work as we scale, in an environment that values respect, directness and good intent.
• This role will:
• Own product strategy, roadmap, and execution for a key area of the CitySwift platform, aligning day-to-day delivery with company goals and customer value.
• Run strong product discovery: synthesise customer feedback, usage signals, market context, support insights, and commercial input to identify the right problems to solve.
• Partner deeply with Design to shape experiences that are intuitive, efficient, and trusted in complex operational workflows. Treat product and design as a close, collaborative craft rather than sequential handoffs.
• Work with Engineering and Data Science to define solutions that are technically credible, valuable to customers, and feasible to ship iteratively.
• Identify, validate, and prioritise opportunities to embed AI into the product where it can improve decision quality, workflow efficiency, insight generation, or user experience.
• Drive responsible AI adoption in the product lifecycle, including problem framing, experimentation, evaluation, and feedback loops. Help the team distinguish between compelling demos and durable product value.
• Use AI tools in your own practice to improve the speed and quality of research synthesis, documentation, prototyping, and delivery, while maintaining strong judgment and accountability.
• Define success clearly for the team through outcomes, leading indicators, and post-launch learning rather than feature output alone.
• Communicate clearly with stakeholders across the business, bringing structure to ambiguity and helping teams make good trade-offs quickly.
• Contribute to the growth of product management at CitySwift by improving ways of working, mentoring others, and raising the bar on discovery, prioritisation, and execution
• Key skills
• 5+ years in product management, with meaningful experience owning B2B SaaS products from d

Benefits

Additional Information

About CitySwift CitySwift is the world's leading performance optimisation platform for public transport, enabling data-driven decision-making for some of the largest transport networks globally. Backed by over €15 million in venture capital funding, we partner with major public transport operators and government authorities, including Go-Ahead Group, Transport for London, and many more. CitySwift is experiencing accelerated growth, with 117% year-over-year revenue growth in 2025. Our mission is to increase the adoption of sustainable public transport worldwide. Today, our platform optimises more than 3 billion passenger journeys annually, and our target is to reach 10 billion journeys by the end of 2026. At CitySwift, you'll have the opportunity to take ownership, make a measurable impact, and grow professionally as part of a collaborative, mission-driven team. Join us in shaping the future of public transport by driving the next phase of CitySwift's growth. How we work CitySwift is headquartered in Ireland, with our second office hub in London. We also have team members based in Australia, Singapore and across parts of the EU. Hybrid working is the default in Ireland (with some exceptions), with remote and hybrid options across the UK and beyond. All roles have core hours of 10am to 4pm, giving you flexibility around how you structure your day. Collaboration really matters to us, with quarterly and bi-monthly meet-ups depending on your department or area of work, but we're sensible about it - we won't ask you to come into the office to tick a box. Our offices are designed for proper collaboration (and are dog friendly!). We also believe trust and rest matter. Annual leave starts at 25 days, and our work abroad programme gives you the option to work from another country for up to six weeks. We move fast, expect a lot from each other and back people to do their best work.

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