Medical Review Clinical Appeals Auditor (RN)

About the role

Expected Hiring Range: $80-90k The Medical Review Clinical Appeals Auditor (RN) is responsible for conducting Appeals reviews of new evidence presented by auditee's, disputing all or part of the findings from medical review audit work completed by the medical review clinical audit team members, as well as communicate and support the identification of potential training opportunities or enhancements to training and/or concept review guideline materials and tools. The Appeals Auditor is also responsible for consistently achieving or exceeding productivity goals and quality standards and serves as a subject matter expert, providing supplemental escalation support, and may perform special project activity as needed.

Responsibilities

• Performs clinical reviews on medical records to maintain subject matter expertise.
• Conducts Appeals reviews on medical review audit work completed by the medical review clinical and documentation audit team members, as new evidence is presented by auditees.
• Reviews audit documentation and conducts research, analyzes claims data, applies knowledge of client SOW, applicable concept guidelines, policies, and regulations as necessary to determine if audit result is accurate and includes complete details to support findings.
• Provides correction to narrative rationale to correspond with audit determination and flags patterns of concern to audit leadership for real-time intervention, preventing an accumulation of improper findings.
• Contributes to the continuous improvement feedback process and suggests any edits to documentation, enhancements review guidelines, and reporting as may be necessary in accordance with department process and audit leadership direction.
• May support findings during the appeals process, if needed.
• May perform primary audit activity as assigned by management.
• Monitors, tracks, and reports on all work conducted in accordance with Appeals process and management direction.
• May prepare reports for management that includes a variety of data and trends at the individual, department, and client program level, as well as date range or concept based/trended, or other characteristic that will provide valuable business insights.
• Consults with internal resources as necessary.
• Become subject matter expert for assigned business segment(s).
• Maintain current knowledge and changes that affect our industry and clients as it pertains to medical practice, technology, regulations, legislation, and business trends.
• Participates in and contributes to applicable department meetings.
• Successfully completes, retains, applies, and adheres to content in required training as assigned that includes but not limited to information security, anti-harassment and other compliance and policy/procedures training applicable for position.
• Proactively contributes to continuous improvement of activities and sets positive example.
• Contributes collaboratively to identifying opportunities for improvement of audit results and continuous improvement initiatives.
• May support training material/tools and best practices development.
• May identify/make recommendations to management for supplemental team/concept type training.
• May support training activities for new audit staff or provide supplemental training for existing staff as needed.
• Contributes to positive team environment that fosters open communication, sharing of information, continuous improvement, and optimized business results.
• Receives feedback and adjusts work priority as necessary.
• Serves as positive role model and example for other audit staff and conducts work in accordance with company policies, government regulations and law.
• Performs job duties with high level of professionalism and maintains confidentiality.
• Perform other incidental and related duties as required and assigned to meet business needs.
• Knowledge, Skills and Abilities Needed
• Demonstrated ability to perform claim payment audits with high quality and production results, as well as success

Benefits

Additional Information

ABOUT MACHINIFY: In October 2025, Machinify acquired Performant and we are now part of the Machinify organization. Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plans. Deployed by over 75 health plans, including many of the top 20, and representing more than 170 million lives, Machinify's AI operating system, combined with proven expertise, untangles healthcare data to deliver industry-leading speed, quality, and accuracy. We're reshaping healthcare payment through seamless intelligence.

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