Review incoming procurement requests to ensure accuracy, completeness, and compliance with internal procurement policies.
Set up and maintain vendor profiles in the procurement system, ensuring all required documentation is complete, accurate , and up to date (e.g., contracts, tax forms, compliance documents).
Validate supporting documentation associated with procurement requests prior to approval and PO issuance.
Manage and issue Docusign signature requests within the procurement platform, tracking completion and resolving issues as needed.
Create, issue, and maintain Purchase Orders (POs) for approved procurement requests.
Serve as a point of contact for internal stakeholders regarding procurement request status, documentation requirements, and process questions.
Coordinate with vendors to resolve discrepancies related to vendor setup, documentation, or purchase orders.
Ensure procurement records are properly stored and auditable in accordance with company and regulatory requirements.
Support continuous improvement of procurement processes and controls.
Evaluate reports to follow up with vendors and stakeholders on any bottlenecks within the process.
Required Skills & Qualifications
Strong attention to detail and ability to identify errors or inconsistencies in documentation.
Experience with procurement, purchasing , or procure -to- pay processes.
Familiarity with vendor onboarding and master data management.
Experience using procurement platforms and e-signature tools (e.g., Docusign , ZIP ).
Ability to manage multiple requests and deadlines in a fast-paced environment.
Strong organizational and administrative skills .
Effective written and verbal communication skills.
Prior experience issuing purchase orders in ERP or procurement systems (e.g., NetSuite, ZIP ).
Understanding of basic procurement controls and audit requirements.
Working Relationships
Internal stakeholders across Finance, Legal, IT, and business functions (Marketing, Product, Engineering)
External vendors and service providers
Procurement and Accounts Payable teams
Lead a new category of enterprise software that we call Unified-CXM.
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
Create a culture of customer obsession, with trust, teamwork, and accountability.
We invest in our people : We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes
Benefits
Vision insurance
Additional Information
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
Job Description
The Indirect Procurement Administrator supports the procurement function by ensuring accurate processing of procurement requests, maintaining vendor records, and issuing purchase orders in compliance with company policies. This role plays a critical part in enabling efficient purchasing operations, ensuring documentation integrity, and supporting internal stakeholders throughout the procure -to-pay lifecycle
Sprinklr · India