Commercial Analyst
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About the role
Location: Hybrid - Candidates should be located near a major Abacus office and able to work primarily aligned to Eastern Standard Time business hours (8:00 AM - 5:00 PM EST) The Commercial Analyst plays a critical role in driving Abacus' growth, profitability, and scalability by owning the commercial structure behind our solutions. This role is responsible for designing, building, and maintaining scalable pricing models across Abacus Healthcare and Abacus Finance, ensuring our offerings are positioned to win in the market while delivering strong financial outcomes. This individual serves as a strategic and operational bridge between Finance, Solutions, Sales, Product, and Operations - combining strong financial acumen, business insight, technical capability, and execution excellence. The ideal candidate understands the nuances of how managed services businesses operate, can navigate complex commercial challenges, and is capable of translating highly technical offerings into scalable and profitable pricing structures. By transforming complex service, product, and platform components into clear, repeatable pricing frameworks, this role enables Abacus to scale efficiently, improve margin performance, and accelerate sales velocity. The Commercial Pricing Analyst ensures that our packaged solutions are not only competitive, but also aligned to client value, operational realities, and long-term strategic growth. Operating at the intersection of solutions, finance, sales, and operations, this individual serves as the commercial engine that connects what we sell, how we deliver, and how we monetize - ensuring consistency and discipline across client size, complexity, vertical, and geography. This role supports all current and future Abacus offerings, including managed services (MSP), managed security services (MSSP), incident response, advisory services, AI-enabled solutions, and emerging technology offerings, ensuring a scalable and future-ready commercial framework across the global organization. The ideal candidate is a true builder and executor - someone who thrives in ambiguity, can create systems and structure from the ground up, and is energized by solving complex business and pricing challenges in a fast-paced environment. Job Description Duties and Responsibilities: Pricing Strategy & Model Development: Design, build, and maintain modular pricing calculators and scalable commercial models for packaged service offerings across Abacus Healthcare and Abacus Finance Develop sophisticated pricing frameworks based on client size, complexity, consumption patterns, service tiers, and delivery models Build pricing structures that support recurring revenue, managed services contracts, consumption-based billing, and event-driven engagements Align pricing models to value-based outcomes, profitability objectives, and strategic growth initiatives Establish pricing standards that drive consistency across business units while enabling flexibility where required Develop pricing models for recurring, consumption-based, and event-driven services (e.g., MSSP, incident response, project-based work) Create frameworks for rapidly scoping and pricing time-sensitive engagements (e.g., cyber incident response, advisory surges) Continuously refine pricing methodologies to support evolving AI-enabled offerings and emerging technologies Packaging & Commercial Structuring: Translate complex solution components into standardized, scalable, and sellable packages Define pricing relationships across products, platforms, services, labor models, and add-on offerings Drive bundling strategies that improve margin, attach rates, and client adoption Define packaging and pricing approaches for non-standard and high-variability services (e.g., incident response, consulting, specialized cyber services) Establish entry-point, expansion, and cross-sell pricing strategies across MSP, MSSP, advisory, and AI-driven service offerings Build scalable pricing systems that support commercial growth, operational efficiency, and future product expansion Financial Alignment & Margin Optimization: Partner closely with Finance leadership to embed margin targets, cost structures, and profitability assumptions into all pricing frameworks Continuously evaluate pricing performance against delivery cost, profitability, utilization, and contract structure Identify and drive opportunities to improve gross margin and commercial discipline across the organization Incorporate regional cost structures, labor models, and global delivery considerations into pricing frameworks Apply strong financial analysis skills to support strategic business decisions and long-term commercial scalability Client Profitability Analysis & Profitability Calculator Ownership Own the base client profitability calculator and underlying assumptions (revenue streams, direct labor, license/vendor pass-through, delivery allocations), ensuring it remains accurat
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