Communicate policies to Associates and act as the primary information source for the team, maintaining compliance and consistency and taking corrective action when needed
Develop performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
ELM Operations Engineer, ELM Program Launch at Amazon.com
Support all safety programs and OSHA compliance to ensure a safe work environment for all Associates
Ensure procedures are followed for building security and product loss prevention
Create, manage and support recognition and communication programs
Partner with the management team to establish and maintain quality control standards
Job Elements
Lift and move totes up to 49 pounds each
Regular bending, lifting, stretching and reaching both below the waist and above the head
Walking in the building and around area with great frequency; facilities are over a quarter mile in length
Must be able to stand/walk for up to 10-12 hours
Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
Key job responsibilities
Execute site-level launch delivery: Manage tactical launch activities for assigned sites from RME requirements through commissioning, and post-launch validation, following established quality standards and playbooks
Maintain and drive project trackers: Own site-level launch trackers end-to-end, ensuring every milestone, owner, and commitment date is accurate, visible, and actioned on time
Provide status updates and escalate risks:Deliver clear, data-driven updates on site-level milestones to your manager and stakeholders, proactively flagging risks and blockers before they impact timelines
Coordinate cross-functional activities:Work with Field RME, Operations Engineering, Construction, L&D, and vendor partners to keep site launches on track and remove barriers
Track and report on launch readiness metrics:Monitor IOQ status, staffing, training completion, spare parts delivery, and equipment commissioning for assigned sites, ensuring data accuracy in reporting tools
Support post-launch reviews: Participate in post-launch assessments, document lessons learned, and implement corrective actions at the site level to improve future launch outcomes
A day in the life
A Day in the Life
Requirements
maintain and drive project trackers: own site-level launch trackers end-to-end, ensuring every milestone, owner, and commitment date is accurate, visible, and actioned on time
provide status updates and escalate risks:deliver clear, data-driven updates on site-level milestones to your manager and stakeholders, proactively flagging risks and blockers before they impact timelines
coordinate cross-functional activities:work with field rme, operations engineering, construction, l&d, and vendor partners to keep site launches on track and remove barriers
track and report on launch readiness metrics:monitor ioq status, staffing, training completion, spare parts delivery, and equipment commissioning for assigned sites, ensuring data accuracy in reporting tools
support post-launch reviews: participate in post-launch assessments, document lessons learned, and implement corrective actions at the site level to improve future launch outcomes
Additional Information
Are you looking to become a leader in a global operation that has hundreds of leaders and thousands of employees? Would you like the challenge of delivering continuously improved customer experiences to over millions and millions of customers? Could you assume financial responsibility that impacts both the bottom line and shareholder expectations for a growing Fortune 100 corporation? If you want to be involved in continuing to define the future of online retail, and are dynamic and an organized self-starter, join our team in Amazon Operations as a Team Leader-opportunities nationwide!
Amazon is looking for recent, high-potential college graduates who are ready to do what it takes to be successful in the Operations field. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on Earth.
As a Team Leader, you will have the opportunity to lead and develop your own team of Amazon Associates; your main focus will be motivating, mentoring and coaching your team. The core of the job will be engaging with your team during a shift to ensure that the highest levels of safety, quality, attendance performance and engagement are maintained. To achieve this, the Team Leader will ensure that their team of Associates have all the tools needed to succeed for any task during a shift. Come learn how the largest online retailer in the world runs its fulfillment and delivery networks!
Locations and Placement
- The position could be located in a Fulfillment Center, Sort Center, or other operations nationwide
- The locations of these buildings are nationwide; the position will likely not be based out of Seattle
Amazon.com · Nashville, TN