Accounts Receivable Specialist

Responsibilities

• Perform collections activities on outstanding claims for assigned Commercial and Medicaid payers
• Work all denials within required timeframes and submit accurate, timely appeals
• Process corrected claims, rebills, and adjustments in accordance with established policies
• Research and resolve credit balances to ensure accurate account reconciliation
• Document and follow up on explanations of benefits (EOBs) and payer responses
• Identify payer trends or recurring issues and escalate them to leadership
• Communicate professionally with payers, patients, and internal stakeholders to resolve claim issues
• Follow all department policies, procedures, job aids, and standard work requirements

Requirements

• High school diploma or equivalent required; AA or BA/BS preferred
• 1+ years of experience in medical collections and/or medical billing
• Strong written, verbal, and interpersonal communication skills
• High attention to detail with the ability to organize, prioritize, and manage multiple tasks
• Critical thinking and problem‑solving skills to resolve complex claim issues
• Ability to work independently while maintaining positive working relationships
• Proficiency with Microsoft Office; experience with billing database software preferred
• Understanding of insurance benefits, coverage criteria, and basic revenue cycle processes
• Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
• US Benefits at Baxter (except for Puerto Rico)

Benefits

Additional Information

This is where your work makes a difference. At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job-you will find purpose and pride. Your role at Baxter As an Accounts Receivable Specialist I, you will play a key role in ensuring timely and accurate reimbursement for Baxter's products by managing collections activities for assigned Commercial and Medicaid payers. You will work directly with insurance companies to resolve outstanding claims, correct denials, submit appeals, and ensure proper payment. This role is essential to maintaining healthy cash flow and supporting Baxter's broader revenue cycle operations. You will join a collaborative team within our Collections organization, working closely with colleagues, internal partners, and payer representatives. This position offers the opportunity to build deep expertise in medical insurance reimbursement, strengthen problem‑solving skills, and contribute to a team that values accuracy, communication, and continuous improvement. This is a hybrid position based in St. Paul, Minnesota.

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