You create the necessary automation library and framework as required and build automation test.
You ensure the health of the platform by putting the necessary checks and balances where ever is appropriate.
You are also responsible for driving meetings and new initiatives and innovation.
You participate in all day-to-day QA tasks.
Work with cross-functional teams to ship high-quality releases
Encourage and drive initiatives which promote innovation and technical excellence
Constantly look for improvements in software development and testing processes
What Makes You Qualified
B.E/B.Tech in CS/IT or any equivalent with 4+ years experience
Strong problem solving and troubleshooting skills.
ISTQB certification is a big plus
Strong experience in Java and Selenium
Testing of any SaaS products and clear understanding of architecture and design across all systems.
Experience in any of Databases such as MySQL, MongoDB is a plus
Knowledge of data structures and algorithms and good object-oriented design and coding skills.
Understanding with Test Cycle Management tools like JIRA or relevant
Test strategy formulation will include decomposing the business and technical requirements into test case scenarios, defining test data requirements, managing test case creation, devising contingencies plans and other preparation activities.
Testing experience of Micro-services hosted platform
Exposure to various development & testing tools such as Git/Jenkins/Bitbucket AWS, Azure & Google Cloud Concepts Basic Unix commands.
Ability to work independently in a fast-paced environment with frequent production releases.
Understanding of performance and efficiency with a strong customer focus.
Work cross-functionally to collaborate with designers and developers
Be empathetic towards customers and appreciate the user's experience
Lead a new category of enterprise software that we call Unified-CXM.
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
Create a culture of customer obsession, with trust, teamwork, and accountability.
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To learn more about all-things-Sprinklr, visit our candidate resource hub here .
EEO - Our philosophy : Our goal is to ensure every employee feels like
Benefits
Health insuranceVision insurance
Additional Information
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
Job Description
Sprinklr · India