Lead strategic planning and day-to-day management of the McLaren hospitality portfolio
Develop and execute attendee experience strategies aligned to brand objectives, sponsorship assets and rights
Oversee the end-to-end customer journey, including pre-event engagement, onsite experience, and post-event follow-up
Build strong relationships and partnerships across Sponsorship Marketing, Field Marketing, executive stakeholders, internal brand teams, partner agencies, and external vendors
Serve as the internal lead and subject matter expert for McLaren hospitality strategy, audience expectations, and industry trends
Lead cross-functional teams and agency partners to deliver integrated, high-impact hospitality activations and branded experiences
Drive operational planning and execution across hospitality environments, including branding, buildout, product integration, guest experience, and messaging
Maximize the value of sponsorship hospitality programming through strategy, concept development, implementation, and measurement/evaluation
Partner with audience engagement and field marketing teams to support attendee strategy, customer targeting, and registration goals
Evaluate program performance against business objectives, delivering post-event insights and executive recaps with recommendations for future optimization
Manage executive stakeholder engagement strategies and support high-touch customer experiences
Oversee program budgets, financial tracking, forecasting, invoicing processes, and agency/vendor SOW management
Requirements
You have a passion for hospitality, premium experiences, and creating memorable moments that strengthen customer relationships.
You are a highly organized, self-motivated professional with strong leadership, strategic thinking, and program management skills.
You are skilled at navigating complex stakeholder environments, building trusted partnerships across teams while maintaining clear alignment to leadership expectations, sponsorship objectives and brand priorities.
You excel at building collaborative relationships and influencing cross-functional teams, stakeholders, agencies, and executive leadership.
You understand the role hospitality and experiential marketing play in strengthening executive customer relationships and advancing broader business objectives.
You are skilled at translating high-level business objectives into impactful customer experiences and operational execution plans.
You thrive in fast-paced, high-visibility environments and can effectively prioritize competing demands while remaining calm under pressure.
You are equally comfortable operating strategically and rolling up your sleeves to execute at a high level.
You are an exceptional communicator who provides clear direction, alignment, and transparency across teams and stakeholders.
You possess strong executive presence and are comfortable engaging with senior leadership and high-profile customers.
You value diverse perspectives, seek to understand differing viewpoints, and incorporate feedback to strengthen outcomes and decision-making.
You are proactive, solutions-oriented, and continuously look for opportunities to elevate programs, processes, and experiences.
10+ years of agency and/or client-side experience developing and delivering premium, white-glove hospitality and experiential marketing programs
The application window is expected to close on: 06/26/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received .
Remote United States
Meet the Team
The Cisco CXO Events team drives significant business impact for Cisco by creating the most engaging and innovative event experiences in the world for our customers, partners and employees. We are a team of strategists, event experience designers, marketers, and technologists working together to deliver award-winning experiences for our audiences.
We are looking for a dedicated and enthusiastic person to join the CXO Events team to focus on managing our hospitality activations at designated Formula One races, as a part of our McLaren partnership. This role will lead multiple programs across various premier events, including C-level guests. The primary responsibilities are overall strategy, planning, concept development, implementation, measurement and evaluation. This role will work with several internal stakeholders committed to providing a seamless event experience for all attendees.
Cisco · San Jose, CA