Senior Product Owner

About the role

Kimedics, LLC is one of LocumTenens.com families of companies. Kimedics is building workforce solutions for healthcare staffing to help operations teams and clinicians spend less time on administrative tasks and more time on patient care. With the growing clinician shortage, medical groups have to rely on collaboration with their clinician networks and staffing partner organizations to fill their schedule efficiently - and without the right tool this can get incredibly complicated and expensive fast. We help them organize and optimize their practice staffing and scheduling operations! We have built a full-stack end-to-end solution consisting of roster management, credentialing and document task templates, scheduling apps, pay calculation automation and analytics dashboards that empower healthcare organizations to optimize their schedule and rosters for the best fit and cost optimized schedule. We are a Jackson Healthcare company and we are now the third largest healthcare staffing company in the U.S., serving more than 7 million patients in over 1,400 healthcare facilities. The Senior Product Owner leads the definition and delivery of product solutions by eliciting business requirements, defining user stories, and providing ongoing clarification necessary to support development teams with estimates, sequencing, and execution. This role ensures that maximum business value is consistently reflected in a well-maintained backlog that reflects prioritization based on the key business drivers. The Senior Product Owner collaborates with stakeholders and external customers to gather and refine requirements, deconstructs them into actionable components and ensures alignment. This position serves as a subject matter expert and informal mentor to other product owners. ESSENTIAL FUNCTIONS AND BASIC DUTIES: Stakeholder Communication & Collaboration - 50 % Serves as the liaison between business units and the technology team Take complex business requirements from stakeholders and create detailed diagrams and documentation regarding business needs Fully documents the business needs from both a technical standpoint and a business standpoint Successfully drives the elaboration and construction phases of the product lifecycle in an Agile environment Owns backlog and prioritizes stories for sprints to support projects and product road maps Scopes, plans, and drives working sessions and weekly checkpoints with advisory support staff, and downstream teams Works with technical contacts at both client companies as well as with technology partners to capture complex requirements regarding API integrations Collaborates with cross-functional teams providing input and clarifications on designs for new features (UI designers, solution architecture, development, testing) Builds and maintains effective working relationships across departments Identifies opportunities to enhance or improve processes or products Fully document the business needs from both a technical standpoint and a business standpoint Works with architects to design solution for integrations, based on customer needs Create technical tickets with detailed API requirements for software engineers Collaborate with technical architects to create engineering designs for new features Work with customer technical contacts to present solution, facilitate testing, and to ensure customer success Project Management - 30% Leads the delivery of strategic technology solutions to support the digitization of internal business processes and external customer facing digital solutions Oversees the creation of technical tickets by ensuring that detailed requirements are documented for each project and linked to business requirements, along with collecting all necessary documentation for development needs Defines and validates technical acceptance criteria for complex work tickets Ensures robust documentation of technical details are documented for each project and linked to business requirements Leads the development of workflows, gap analysis, data mapping, and business process design to support scalable enterprise solutions Conducts strategic gap analysis from current to target state business architecture (in case of existing solutions) and manages technical roadmap for the product team Develops and maintains comprehensive product specification documentation to support training, production support, and knowledge transfer Leads the collaboration with cross-functional teams to design, implement, and test solutions User Acceptance Testing (UAT) & Approval - 20% Conducts UAT and leads sprint demos to ensure that the final product meets the "definition of done" Works with the Architect(s) to identify non-functional requirements such as infrastructure needs Triages and prioritizes production defects SECONDARY FUNCTIONS (IF APPLICABLE) Supports the development of training content May work on special projects or other duties as assigned SUPERVISORY/BUDGETARY/EXTERNAL COMMUNICATION