Program Analyst - Data Security

About the role

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact Corporate Overview Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity. Protection Starts with People. Proofpoint. This opportunity is for a candidate who is passionate about Information Protection and Compliance and has a deep understanding of how to leverage the Proofpoint Information Protection suite to meet compliance control objectives. The role demands the interaction with both business leaders and technical staff at large-scale enterprises to drive a stronger information protection and compliance posture. The individual will lead the ongoing implementation of the Proofpoint Information Protection Suite of products. The implementation life cycle will include clarifying customer objectives and determining how to best leverage the product functionality to meet the customer needs, recommending configuration options and policies, configuring products, assisting with testing and monitoring, and product knowledge transfer. The successful candidate will be organized, have excellent written and verbal communication skills, strong leadership ability, and experience within Proofpoint Information Protection and compliance. The candidate must take initiative, have strong project management skills, be willing to work in a fast-paced environment, and handle multiple customers at any one time. They need to take responsibility and accept accountability for successful customer engagements. Your day-to-day - Engage with our customers to understand their structure and workflow in order to become a trusted advisor - Drive complex implementations while working side by side with the customers to meet their Information Protection security and compliance requirements - Work with internal teams (e.g. engineering, sales, and product management) and external partners to ensure that customer requirements are well understood and tracked - Coordinate with multiple parties to ensure timely and satisfactory resolution to customer issues, and completion of projects - Mentor other PCMS resources to help improve their technical knowledge, project management, and customer management skills based on your past experience - Knowledge of data protection tools including Proofpoint Email DLP, Cloud DLP, Endpoint DLP, DSPM and AEDLP. - Define and document the best practice techniques, processes, templates, and architectures for use by the managed services team What you bring to the team - 2+ years industry experience in a Professional Services Consulting or similar role, preferably within Data Loss Prevention - Extensive knowledge and experience with Information Protection and Compliance - Technical background in configuration of Dictionaries, RegEx, and Detector based logic - Experience with data protection tools including Proofpoint Email DLP, Cloud DLP, Endpoint DLP, DSPM and AEDLP - Excellent written and verbal skills - Strong knowledge in writing and understanding Regular Expressions a plus - Must be comfortable with presenting and explaining technology to Senior Business Executives and people with high technical knowledge - Must be able to thrive in a fast-paced environment - Excellent organizational, analytical, and influence skills - Ability to work independently, adapt quickly, and have a positive attitude - Demonstrated experience in supporting Fortune 500 or other large customers - BA/BS or higher in related field We believe in hiring the