Agricultural Business Service Representative

About the role

The North Carolina Department of Commerce is the state's lead agency for economic, community and workforce development. The department works with local, regional, national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians. The Department connects businesses with the site locations, workforce and infrastructure they need to succeed in one of the nation's top states for business. We also connect local communities with the grants and funding they need to attract new business and ensure future prosperity. Description of Work Knowledge Skills and Abilities/Management Preferences The posting will close and stop accepting applications at 11:59 pm on the night prior to the closing date posted above. This is a readvertisement. Previous applicants are still being considered and do not need to reapply. ***Recruitment range is $ 41,206 - $ 64,386* ** This is a full-time position (40 hours per week) with State Benefits , including health insurance, as well as retirement. To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, or on an attachment will not be considered for qualifying credit. We will not review resumes in lieu of Experience and Education listed on the application (additional statement below under Supplemental and Contact Information). This position provides technical assistance and business consultative support to agricultural employers within an assigned geographic region of North Carolina. The role requires a strong understanding of Division of Workforce Solutions (DWS) programs and services and serves as a key liaison between employers, local workforce offices, and central office staff located in the Northwest Prosperity Zone. The position is responsible for delivering training and guidance to local office staff and agricultural employers, interpreting and applying federal and state regulations, and ensuring consistency and compliance across workforce programs. The role also supports program planning and evaluation by establishing objectives, analyzing operations and outcomes, and preparing required reports. Key responsibilities include: Conducting agricultural employer outreach and on-site visits to promote workforce services and ensure program compliance. Assisting employers with job order development and management within NCWorks. Providing guidance on federal and state farm labor laws and regulations, including foreign labor certification requirements. Conducting migrant housing consultations and inspections of rental and public accommodations. Performing H-2A post-certification visits and assisting farm labor contractors with registration, renewal, and updates to federal licensing. Serving as a liaison between local offices, central office staff, career centers, and Regional Operations leadership. This position also supports the development and expansion of workforce initiatives within the agricultural sector, including apprenticeships, internships, on-the-job training programs, and sector partnerships. In this capacity, the role considers regional and statewide economic trends-such as industry growth, labor market conditions, and workforce demands-to inform program development and service delivery. Additionally, this position performs employer services and foreign labor certification (FLC) field functions in alignment with the state's agricultural outreach plan and FLC grant requirements. The role works closely with outreach staff to ensure Migrant and Seasonal Farmworkers have access to employment opportunities and workforce services by connecting employers with the state's workforce system and coordinating with local career centers and workforce development boards. The position may also support employer and community relations, contract development and modifications, responses to requests for proposals, troubleshooting operational issues, and assisting with workforce recruitment efforts. Applicants who possess the following qualifications may receive management preference: Ability to analyze and evaluate information, including interpreting complex or conflicting data to support sound decision-making. Knowledge of and ability to apply federal, state, and agency laws, regulations, and procedures to ensure program compliance. Ability to provide consultation, training, and technical assistance, serving as a resource to local offices and stakeholders. Ability to evaluate programs, services, and operations, identify issues, and implement effective solutions to improve performance. Strong communication and interpersonal skills, including experience in presentations, marketing, negotiation, pr