Field Service Technician - S3
ExternalPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
Get customer satisfaction by installing, repairing, inspecting and commissioning service, considering economical and other aspects. Problem solving by using of approaches, tools, techniques for recognizing, operational or process problems; ability to apply this knowledge appropriately in different kinds of situations. Knowledge of the tasks, tools and procedures associated with providing technical support to the sales team and prospective customers. Main responsibilities: Install, repair, inspect and commission products and equipment of different kind at customer site or own premises. Report and document results after above actions. Responsible for plan, conduct and maintain tools and equipment for service work. Support the customer's product/equipment/processes by suggesting possible improvements. Provide technical support to the sales team. Provide problem solving to customer. Ability to produce positive results in sales-client interventions. Guide colleagues in service methods and tools. Share own knowledge to enable colleagues to expand their knowledge. Your Profile: Grade 12 (Matric) or equivalent qualification Trade Certificate of Competence, if possible Diesel Mechanic, Auto Electrical, Millwright Minimum 2 year experience working as Field Service Technician with proven competence as Earth moving Equipment Technician in the above mentioned field Basic Computer literacy Own set of tools English proficiency Code 08 license Full physical & medical certificate to work in mining environment Experience in: Fault finding / electro hydraulic / auto electrical / hydraulic / PLC, remote control offerings Underground mining environment, maintaining of earth moving equipment Understanding of the following machines DD321 DD422i DD211 DS211 DS311 DD421 LH517i LH514 DL422i DS422i LH621 TH663 How to apply Please apply online through Workday (ESS) or access the Sandvik website www.home.sandvik/en/careers Applications close: 18 June 2026 Sandvik is an equal opportunity employer, striving for practices and programs that are bias free and in which employees are treated fairly to ensure fair opportunity with the best outcome for every individual securing no discrimination on grounds including but not limited to, age, gender, gender expression, race, ethnicity, language, religion, sexual orientation, or disability. To ensure an inclusive, equitable and diverse work environment where people can develop and perform well, our focus areas are: great leadership, lifelong learning & development, career opportunities & open job market and safe & fair work environment.