Supply Chain Account Representative

About the role

Support Global Parts Sales Management in driving business growth, mitigating risks, and ensuring exceptional customer satisfaction through efficient management of pricing, quality, and key performance indicators. What You'll Do Manage price changes, quotations, and system updates for accurate customer communication. Manage quality issues and material changes (PCR/ECI). Oversee program launches and phase-outs, safeguarding company and supplier interests. Collaborate with sales and other departments to ensure alignment and effective communication. Support customer/supplier meetings. Manage abnormal costs, mitigate financial risks, and monitor profitability across sales and supply chain. Manage and track KPIs/FMDS, providing monthly financial reviews and projections. Review customer/supplier report cards, addressing feedback to ensure excellent customer service. Optimize sales processes to increase efficiency and identify/resolve bottlenecks. Engage with existing customers to identify needs and opportunities. Pursue kaizen activities and standardization to control costs. Perform other duties and special projects as assigned. What You Need Must have a High School diploma or GED required. Bachelor's Degree preferred. Minimum 1-3 years' experience in sales or supply chain management. Must have proficient knowledge of Microsoft Office: Word, Outlook, & PowerPoint Intermediate to advanced knowledge of Excel including formulas, pivot tables, VLOOKUP, etc. Experience with CRM software (e.g., Salesforce) is a plus. Experience with data visualization tools (Power BI) is a plus. Pay : $26-28/hour Our company is proud to be an equal opportunity employer! It is the policy and commitment of the company to maintain a work environment that provides equal employment opportunity (EEO) for all its employees and applicants. We are committed to providing equal employment opportunities without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital/domestic partner status, veteran status, disability, genetic information or any other applicable lawfully protected basis. This policy applies to all terms and conditions of employment. We seek to employ individuals qualified for a position by virtue of job-related educational standards, training, experience, and personal qualifications.