Digital Product Manager

About the role

We are looking for an impact-driven , P roduct Manager within our AI Products and Insights team, to lead our Next-Gen Personalization Platform , power ing intelligent , context-aware, and highly personalized experiences across the client journey . In this role, you will own the product strategy and evolution of the platform that understands client context, infers intent, and determines the next best action , powering coordinated, personalized experiences across sessions and channels . You will work at the intersection of Personalization , AI, and platform product management, shaping a foundational capability used by multiple downstream teams and products. This is an opportunity to solve deep technical product problems, influence platform architecture, and drive broad enterprise impact in a complex, fast-evolving ecosystem.

Responsibilities

• Own the strategy, roadmap and delivery for Personalizat ion Platform , aligning priorities to enterprise AI strategy, client use-cases , and downstream product needs .
• Build and evolve core platform capabilities, including real time customer intelligence , intelligent recommendation systems leveraging modern AI/ML techniques , and platform APIs that enable personalized experiences across multiple touchpoints .
• Establish robust guardrails and governance for personalization, embedding policy controls, transparency and responsible decisioning into platform design and operation.
• Establish a rigorous evaluation framework for platform performance, including recommendations quality, reliability , latency, and system scalability, and use those insights to guide continuous improvement.
• Enable downstream experience teams to build high-quality personalized experiences by building robust, well-defined APIs , services, and platform abstractions that reduce friction and accelerate development.
• Expand platform adoption by bringing personalization capabilities to new domains, workflows, and client touchpoints, increasing enterprise-wide leverage
• Own cross-functional coordination and communication-driving alignment across Product, Engineering, Data Science, and dependent teams, and managing complex dependencies in a fast-paced environment.

Requirements

• Experience & Background
• 3 - 5 + years of product management experience, with meaningful exposure to technical platforms and enterprise SaaS products .
• Experience building or scaling personalization, recommendation systems, ranking or decisioning platforms
• Demonstrated experience working with AI/ML-powered systems, with practical understanding of model tradeoffs, feature engineering, evaluation frameworks, and what it takes to operationalize these systems in production.
• Strong understanding of, or hands-on experience with modern AI platform patterns such as LLMs, retrieval systems, embeddings, pipelines, or agent orchestration
• Track record of shipping technical products or platforms from zero-to-one and scaling them through adoption and iteration .
• Strong analytical and problem-solving skills, with ab ility to diagnose gaps in system behavior or output quality, and translate them into structured, high impact improvements.
• Excellent communication skills, with the ability to articulate complex AI -ML and system concepts to both technical and non-technical audiences .
• Proven ability to influence cross-functional teams in a global, matrixed environment.
• Genuinely curious, you dig into problems because you want to understand them, not just resolve them. You read broadly, ask good questions, and notice things others miss.
• Proactive and self-directed, you don't wait for assignments. You see gaps, form a point of view, and move toward solutions before being asked.
• Humble and learning-oriented, you're comfortable saying "I don't know" and genuinely excited to learn from the people around you, regardless of their title.
• Sincere about the work, you care about building something meaningful, not just shipping features. You take pride in craft and hold yourself to a high standard because the work matters to you, not because someone is watching.
• A clear, honest communicator, you can articulate complex tradeoffs to technical and non-technical audiences, and you default to transparency over spin.
• Driven by impact, you measure your own success by whether the product got better and users got more value, not by how many things you launched.
• Comfort with ambiguity: you've operated in environments where the right answer wasn't obvious and you had to develop conviction through experimentation and judgment.
• Comfortable operating in 0-to-1 innovation environments: you can create structure where little exists, make pragmatic tradeoffs, and drive work from early discovery through initial launch.
• Why This Role
• Shape a product used by hundreds of thousands of enterprise decision-makers worldwide, with direct visibility into how your work moves business outcomes.
• Work at the frontier of applied AI in en

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Company Intel

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