As a Network Administrator at ARCTIC WOLF, you will:
Administer and support corporate network infrastructure through both hands-on and remote operations
Triage, respond to, and manage incidents and service requests including those related to IT infrastructure, cloud systems, and global network connectivity
Configure and support network infrastructure including UPS systems, wireless access points, firewalls and switches
Participate in an on-call rotation supporting network infrastructure and global offices outside standard North America business hours
Maintain and support network operations across global office and infrastructure locations
Plan, implement, and support infrastructure projects for IT and other internal teams, including firewall upgrades, device trust initiatives, network monitoring improvements, hardware and software deployments, and office buildouts
Document and diagram n etwork s and s ystems , configurations, and changes
Monitor network security, capacity, and stability, and respond to alerts
Collaborate virtually and in person with team members across North America and other global regions
Provide occasional support for office collaboration and workplace technology, including Zoom Rooms, digital signage, room schedulers, and intercom systems
Adapt to changing business priorities, technologies, and operational requirements
Participate in ongoing training and professional development relevant to the role
Provide escalation support to the IT helpdesk for infrastructure-related issues
Experience and Requirements:
We're looking for someone with experience in:
General networking, security, and infrastructure fundamentals ( Security+ and N etwork+ or equivalent experience )
Experience configuring firewall rules and switch ports on enterprise network hardware such as Cisco, Palo Alto and Juniper
Experience planning, configuring, i nstalling, maintaining , and troubleshooting enterprise IT network systems
Ability to align infrastructure solutions to business and user requirements, including Wi-Fi, cellular and VPN connectivity, authentication protocols, compliance needs, and enterprise application integration
Familiarity with DevOps practices and Agile ways of working
Key Competencies
Strong troubleshooting and root cause analysis skills
Clear written and verbal communication
Ability to manage competing priorities in an operational environment
Strong documentation discipline and attention to detail
Collaborative mindset with distributed technical teams
Ownership, accountability, and follow-through
Adaptability in a fast-changing environment
Self-motivated, with keen attention to detail and sound judgment
Requirements
5+ years of experience as a Network Administrator, Network Engineer, Infrastructure Administrator, or similar role
Hands-on experience with enterprise switches, firewalls, wireless infrastructure, and network troubleshooting
Experience with incident response, operational support, and service request management
Working knowledge of network security fundamentals, VPNs, authentication, DNS, and DHCP
Experience with Linux administration and scripting or automation workflows
Strong written and verbal communication skills
Ability to document systems, procedures, and network changes clearly
Experience with Juniper switching/wireless and Palo Alto firewalls
Experience with SASE or cloud-based security platforms
Experience managing BIND or other DNS servers
Experience with KEA DHCP and IP Address Management tools
Exposure to highly available cloud infrastructure design across multiple regions
Experience using IT Service Management tools suc
Benefits
Remote work options
Additional Information
At Arctic Wolf, you won't just watch the cybersecurity industry evolve - you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We're proud to be recognized by Forbes, CNBC, Fortune, CRN, Gartner Peer Insights and IDC MarketScape - but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform.
If you're looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that's redefining security operations, Arctic Wolf is the right place for you!
Our mission is simple: End Cyber Risk. We're looking for a / an IT Infrastructure Adminstrator to be part of making this/that happen
Position Overview and Objective
The IT Infrastructure Administrator is responsible for the day-to-day administration, support, security, and continuous improvement of enterprise network and office technology infrastructure. This role supports corporate offices, core network services, connectivity, and related infrastructure systems across global locations, and partners closely with internal IT and Enterprise Security T eams to deliver reliable, secure, and scalable services.
Arcticwolf · Bengaluru, India