AI Platform Engineer-1
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About the role
The AI Platform Engineer designs, builds, and operates the bank's Microsoft Power Platform and Copilot Studio ecosystem, enabling secure and scalable AI-driven business solutions across the enterprise. This role delivers production-ready Copilot agents, custom Power Platform connectors, MCP servers, Dataverse data models, and reusable agent tools that extend Microsoft 365 Copilot to bank workflows. Through disciplined Power Platform ALM, GitHub-native delivery, and responsible AI practices, the engineer accelerates AI adoption while reducing risk and operational cost. Duties & Responsibilities Design, build, and deploy Microsoft Copilot Studio agents-including topics, knowledge sources, generative orchestration, authentication, and content moderation-that automate enterprise workflows across the bank Develop and maintain custom Power Platform connectors and MCP (Model Context Protocol) servers that securely expose internal banking systems and APIs to Copilot Studio agents and Power Platform makers Architect and govern Dataverse solutions-tables, relationships, security roles, business rules, plug-ins, and elastic tables-serving as the system of record for Copilot Studio agents and Power Apps Build agent tools, plug-ins, and reusable components in C# and .NET 10 to extend Copilot Studio with custom business logic, API integrations, and AI orchestration patterns (tool calling, RAG, declarative agents) Operate Power Platform Application Lifecycle Management (ALM) at scale-managed environments, solution packaging, the ALM Accelerator, Power Platform CLI (pac), and pipelines integrated with GitHub Actions Implement responsible AI governance-DLP policies, environment strategy, agent telemetry, evaluation harnesses, content safety, and grounding-ensuring compliance with bank security and regulatory standards Partner with software, data, and AI engineers to integrate Azure OpenAI, Azure AI Foundry, and Azure AI Search into Power Platform and Copilot Studio solutions, including knowledge ingestion and retrieval pipelines Mentor pro-code and citizen developers on Copilot Studio patterns, Power Platform ALM, secure coding, and AI engineering best practices; champion compliance with change management and SDLC standards It is the responsibility of this role to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.