Forge Experience Coordinator

Benefits

Additional Information

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! The Experience Coordinator plays a critical role in delivering high quality, high impact curated experiences at The Forge. This role requires an individual with exceptional attention to detail, a proactive mindset, and the ability to orchestrate numerous moving parts with precision. Working in close partnership with a Forge Lead Generator and AFS senior leadership, you will be the backbone of Forge client experience execution, ensuring every detail is anticipated and every element of the experience is seamlessly delivered. As an Experience Coordinator, you will be expected to: Drive the operational engine behind every Forge client experience. This begins the moment an engagement is confirmed - you will build the foundational planning decks, schedule the recurring client-facing meetings, and capture detailed notes from the experience intake call to ensure no detail is missed from the very start. Be the on-the-ground director of logistics on the day of a client experience. You will conduct final tech checks, anticipate client and supporting SME needs, and ensure seamless transitions between agenda segments. You will be empowered to navigate and respond to emerging needs, from striking up conversations with clients to troubleshooting with demoers, always ensuring excellence and impact of the client experience. Serve as the central hub for operational coordination. You will work closely with our AV, Workplace, and Hospitality teams, proactively deconflicting schedules and resource needs to ensure client experience operations run smoothly. Act as the primary logistical partner for account teams across the business during experience planning, including the management of space reservations in The Forge's shared calendar, coordinating with the team's visual designers for tailored experience content and visuals, leading technical rehearsals, and ensuring all session materials are prepared and tested well ahead of the client's visit. Close out every experience with the same precision with which it was planned. You will be responsible for drafting the thank you communications to send to client's post-visit, ensuring key session takeaways and photos are properly archived, and updating our systems with any final changes to formally close out the engagement. Provide dedicated event support for key Forge initiatives, including our AI Experiences and other events, managing critical functions like visitor check-in and on-site coordination. Here's what you need: 2+ years of experience in Marketing Events Coordination Strong organizational skills Strong communication skills and comfortability coordinating across creative, operational, and client facing teams Eagerness and ability to establish new relationships and connections across the business and learn the sales process As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply. The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is: $78,600 - $160,200 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity