Admissions Counselor, Traditional Students

Benefits

Additional Information

Welcome to Career Opportunities at Lindenwood University. PLEASE READ: For all applications, please include your resume and cover letter. You may skip the " Quick Apply " page by simply clicking " Next " at the bottom of the page. When you arrive at the " Experience " page, you may upload all desired documents using the upload box labeled " Resume/CV. " This is the appropriate box to upload all documents. Benefits of Being a Lindenwood Employee: Upon hire, employer-paid tuition benefits for bachelor's (employee, spouse, and dependent) and master's degree programs (employee and spouse only). Tuition discounts for doctoral programs (employee only). Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options. Paid holidays: MLK Jr. day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Wednesday - Friday), and winter break (Dec. 23 - Jan. 1). Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included. Professional development opportunities through the Lindenwood Learning Academy . JOB TITLE SUMMARY Job Title: Admissions Counselor, Traditional Students Division: Enrollment and Marketing Evaluation Group: Staff FLSA Status: Exempt Reports To: Director, Traditional Undergraduate Admissions; Assistant Director, Traditional Undergraduate Admissions Positions Supervised: N/A Job Summary The admissions counselor for traditional students proactively contacts and/or responds to inquiries from potential students to discuss their educational goals and provide information about the benefits of attending Lindenwood University. This position recruits, onboards, and supports students from inquiry to enrollment and coordinates with Student Financial Services (SFS), Admissions, and Academic Affairs to ensure a streamlined and user-friendly process. The admissions counselor also delivers upon the University's vision to be the next great learner-centric university by providing unparalleled service delivery. Essential Job Functions and Performance Indicators The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Job Responsibilities and Execution Manages recruitment and admissions processes Interacts with a high volume of potential students, using telephone, text, email, video conferencing, etc.; builds relationships with students in order to help them realize their potential and guide them to an enrollment decision Assists in managing day-to-day operation of St. Charles and other University-affiliated offices Determines financial aid qualifications and/or awards; creates financial award packages for new students in collaboration with Student Financial Services (SFS) and in accordance with the University's institutional aid policy Represents University admissions at school visits, community events, college fairs, and all other recruitment initiatives Meets recruitment goals and adheres to departmental policies for student outreach Meets with prospective students and families to explain program offerings; completes new student paperwork; reviews admissibility standards Complies with federal, state, institution, and accreditation policies and procedures Completes routine reports for recruitment, projections, scheduling, and development Maintains accurate records and data on applicants and admitted students Adheres to University policies regarding travel and procurement Makes admissions recommendations based on holistic review of academic profile and extracurricular qualifications Service Excellence Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence Models, supports, and holds others accountable to the University's values Serves as a student concierge, listening attentively to students' needs, providing solutions, and connecting them with appropriate supporting departments Communication, Teamwork, and Collaboration Evaluates effectiveness of programs, assesses outcomes, and develops improved programming for the University; identifies opportunities for process improvements and shares student feedback with relevant departments Communicates and tracks all correspondence with current and prospective students within the appropriate application Collaborates with all University departments and academic schools to provide superior student service Assists other recruitment divisions to meet departmental needs and goals Job may require other duties as assigned. Required Qualifications - An equivalent combination