Telephone Attendant
External
Outrigger · Lihue, HIPrepare for this interview
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It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Hourly: Work in a company where people truly believe in what they're doing. At OUTRIGGER Resorts & Hotels , we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends. Job Duties Exemplifies the image of "Aloha" while assisting guests in accordance with Outrigger policies and procedures. Must be able to operate a multi-line telephone system to answer incoming calls and direct them to the appropriate department or personnel, process guest requests for wake-up calls, provide customer service regarding phone directions and inquiries, receives and distributes messages for hotel guests and personnel, prep guest amenity list, key inventory, radio checks, and sort internal mail. Coordinates all emergency communications with appropriate hotel personnel via telephone, radios, and email. Operate parking gates to assist hotel guests and patrons enter/exit the hotel property and parking structure. Assist with administrative tasks as needed. Ability to work under pressure, multi-task, and have excellent customer service skills. Must have excellent communication skills. Must be able to work flexible days and shifts and have a strong service-oriented attitude and able to work well with others. Must be able to communicate in English. Come Work Here! Base pay starts at $27.91 Health Insurance (Dental, Medical, Prescription, Vision) Paid Holidays, Sick, Vacation and Medical Leave Retirement Plan (401K) Recognition and Award Programs Employee Assistance Program Discounted Hotel Rates And many opportunities for growth through our training and development programs! *please note that benefits may vary depending on position or property
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