Lead, coach, and develop a team of Commercial Lending Specialists through performance management, structured monthly coaching, and targeted training programs aligned with regulatory and procedural standards
Own daily operations of the commercial real estate portfolio, including payment processing, GL balancing, and monthly reconciliations - ensuring accuracy, timeliness, and audit-readiness
Drive the strategy, development, and execution of Central Lending Operations initiatives, including process improvements that align with bank-wide and departmental objectives
Oversee wire processing operations, maintaining strict adherence to accuracy standards, SLAs, and compliance requirements; review and approve wire transactions as needed
Ensure accurate and timely execution of commercial loan onboarding, funding, term modifications, and construction draw administration
Partner with internal stakeholders across credit, compliance, and technology to identify operational gaps and implement scalable solutions
Requirements
Bachelor's degree preferred
5+ years of commercial loan servicing experience, including a minimum of 4 years in a managerial or supervisory capacity
Hands-on experience with LoanIQ preferable or comparable commercial loan servicing platforms
Knowledge of commercial loan products, servicing workflows, and applicable regulatory requirements
Demonstrated ability to lead teams, manage competing priorities, and drive operational accountability
Strong analytical and problem-solving skills with a high standard for accuracy and compliance
Effective communicator with experience interfacing across internal departments and with external stakeholders
Solid working knowledge of banking regulations governing commercial real estate lending
Axos Employee Benefits May Include:
Medical, Dental, Vision, and Life Insurance
Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year)
HSA or FSA account and other voluntary benefits
401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading
About Axos
Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX).
Learn more about working at Axos
Pre-Employment Background Check and Drug Test:
Equal Employment Opportunity:
Job Functions and Work Environment:
While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse,
Benefits
Dental insuranceVision insurance401(k)Paid time offEquity / stock optionsPerformance bonus
Additional Information
Axos Bank
Target Range:
$90,000.00/Yr. - $130,000.00/Yr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.
Eligible for an Annual Discretionary Cash Bonus Target: 12.5%
Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 12.5%
These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.
About This Job
The VP, Commercial Loan Servicing will lead a high-performing team within the Central Lending Operations division. This role is responsible for ensuring the accuracy, efficiency, and compliance of servicing activities across a commercial real estate loan portfolio. The position oversees day-to-day operations, drives process improvements, supports team development, and partners closely with internal stakeholders to execute key servicing initiatives.
Axos · Hq - San Diego, CA