Senior Manager, Project/Program Management (Individual Contributor) - CAI Inventory Solutions PMO

Responsibilities

• Prepare, Manage & Lead Program s
• Leads and manages large, complex enterprise-level programs spanning multiple teams, business units, and integration points outside normal project scope.
• Works on projects / programs that have strategic importance to the business, ensuring alignment to Manheim's overall strategy.
• Understands the long-term strategy of the Business Units (s)he supports and works to ensure the programs and projects within the overall portfolio align to those strategies.
• Translates ambiguous strategies into actionable project plans.
• Proactively identifies when a program scope has drifted from its strategic intent and raises the conversation with executive sponsors - including recommending course corrections, pauses, or stops when warranted.
• Develops a point of view on portfolio trade-offs and brings prioritization recommendations to leadership with clear rationale - does not simply present options and wait for direction.
• Collaborates with executive stakeholders (VPs/Directors) to define program objectives, scope, deliverables, and timelines; ensures programs are tied to CAI strategic priorities.
• Ensures business cases, KPIs/OKRs, and benefits tracking models are in place and actively maintained throughout the program lifecycle.
• Develops comprehensive program plans including resource allocation, critical path, dependency management, and risk mitigation strategies.
• Establishes right-sized governance (SteerCos, risk councils, decision frameworks, escalation paths) that reduces decision latency and unblocks dependencies.
• Drives decision-making across programs; champions adoption of common metrics that link delivery outputs to financial and business outcomes.
• Owns the development and maintenance of PMO delivery frameworks, playbooks, and templates; leads structured capability-building sessions for the PM team; serves as a subject matter resource for PM craft development across the organization.
• Leads retrospectives across programs to harvest learnings.
• Initiates and leads process improvement efforts grounded in lessons learned and current program management best practices.
• Exhibits business acumen to identify gaps where activities are needed to integrate and supplement functional work streams.
• Sought out by senior leaders for independent judgment on program design, delivery approach, and organizational complexity - not just execution - before programs are formally initiated.
• Embed AI-Powered Delivery Practices
• Champions the responsible adoption of AI tools within the PMO; identifies, pilots, and scales AI-assisted workflows (e.g., meeting intelligence, status synthesis, risk pattern recognition, automated reporting) to reclaim team capacity for higher-value work.
• Governs AI-enabled programs with appropriate rigor; ensures teams can clearly articulate AI assumptions, data dependencies, limitations, and decision boundaries to executive stakeholders.
• Establishes team norms for responsible AI use aligned to Cox Automotive policy; serves as a role model for how to evaluate AI solutions critically rather than adopt uncritically.
• Stays current on emerging AI productivity tools relevant to program delivery; brings forward recommendations and builds the team's AI fluency as a durable capability.
• Where AI is proposed as a program solution or ena

Benefits

Additional Information

Company Cox Automotive - USA Job Family Group Business Operations Job Profile Sr Lead Project / Program Manager Management Level Sr Manager - Non People Leader Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 25% of the time Work Shift Day

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