Our team is at the heart of transforming how customers experience fresh, prepared food at Whole Foods Market and Worldwide Grocery Stores. We set the category strategy that shapes what lands on shelves and in shopping baskets across hundreds of stores nationwide. We work at the intersection of food, data, and retail, partnering closely with suppliers, operations, e-commerce, marketing, and finance to bring innovative, high-quality food programs to life. Our culture rewards curiosity, deep ownership, and creative problem-solving. If you're passionate about food and want your work to directly shape what customers eat every day, this is the team for you.
Requirements
Proven track record of developing effective strategy and driving execution to deliver intended business results.
Strong quantitative background with experience determining insights to inform key business decisions; connects customer analytics to financial outcomes.
Ability to think beyond the P&L to arrive at true value and drive impactful decisions.
Strong oral, written and formal presentation skills including ability to communicate complex ideas in a simple way. Excellent Amazon-style business writing skills.
Experience operating in the context of a large, complex, retail organization; experience partnering with multiple business functions.
Strategic mindset with strong critical thinking skills and ability to craft compelling business cases.
Aligned to Whole Foods Market's Higher Purpose/Mission, Core Values and Leadership Principles.
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
5+ years of Business strategy or Non-Tech Program Management experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Knowledge of general AI tools
Experience working in a physical store
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Additional Information
Whole Foods Market is seeking to hire an experienced strategic program manager to define, champion and execute critical components of our future Prepared Foods and Bakery business strategies. In close cooperation with WFM leadership and key partner teams across the organization, the Senior Program Manager supports our category transformation workstreams to delight customers and deliver financial value in alignment with WFM Core Values and WFM/Amazon Leadership Principles. This individual works cross-functionally with stakeholders throughout Whole Foods Market and Amazon to (1) evaluate assigned strategic opportunities and ideas for growth for Prepared Foods and Bakery in new channels and business models, (2) build the vision, business case, and go-to-market plan for these initiatives, and (3) launch and operationalize key programs in service of that vision. The ideal candidate will have experience in strategy development, strategic program management, and demonstrated the ability to influence at senior levels of an organization.
Key job responsibilities
- Own the definition and evaluation of assigned initiatives supporting Whole Foods Market's Prepared Foods and Bakery growth and profitability priorities.
- Partner with key teams across WFM and Amazon to develop robust strategic vision and business case for assigned initiatives, in alignment with our category priorities and opportunities.
- Frame tradeoffs and choices that allow us to optimize and iterate on business ideas and concepts to achieve our strategic objectives.
- Build go-to-market, pilot and scaling plans for new initiatives and programs.
- Drive execution of aligned program deliverables and outcomes across external customer touchpoints, internal stakeholder teams, and external vendor/supplier partner teams.
- Prioritize opportunities that align with WFM's Mission/Values and where WFM has a unique right to win.
- Prepare "executive ready" project deliverables and manage alignment and communication with key stakeholders.
- Earn trust, establish credibility, and build partnerships with senior-level leaders across the organization and with external partners.
- Operate as a change agent, with a high degree of resiliency, emotional intelligence, and ability to navigate ambiguity.
- Travel Requirements: Approximately 25% travel may be required.
Amazon.com · Austin, TX