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Head of Post Sales Technology

External
MongoDB logoMongodb · Palo Alto, CA
$168K–$330K/yrFull-timeOn-siteToday
RAGRouting
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About the role

Lead development and execution of an AI-first post-sales technology strategy, building conversational AI, RAG, predictive analytics, and automation across support, success, and professional services. Own platform architecture, data strategy, integrations, governance, and change management to improve self-service, agent augmentation, routing, and predictive operations while driving adoption and measurable business value.


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