VP, IAM Assurance Leader (L13)

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Job Description: Role Title: VP, IAM Assurance Leader (L13) Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry's most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India's Best Companies to Work for by Great Place to Work. We were among the Top 50 India's Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities for all to take up leadership roles. Organizational Overview: The Identity and Access Management (IAM) team at Synchrony oversees key security functions including authentication, authorization, privileged access management, special programs, and federated controls governance. This team ensures comprehensive management of identity and access processes to maintain robust security and compliance across the organization. This role will oversee a team of seven and be a direct report into the VP, IAM Programs Leader. Role Summary/Purpose: We are seeking an innovative and results-driven leader to serve as VP, IAM Assurance Leader, responsible for leading the IAM Services Assurance function overseeing key controls across all centralized and decentralized IAM services. This role will work closely with IAM product owners and engineering teams to ensure adherence to Synchrony IAM standards and regulatory requirements without disrupting operational delivery. The ideal candidate will possess deep technical expertise and hands-on experience across IAM controls, assurance operations, and identity/authentication platforms (e.g., Active Directory, LDAP technologies, Beyond Identity, and related IAM services). As a strategic leader, you will guide teams, enable cross-functional collaboration, and drive continuous improvement in the effectiveness, reporting, and automation of IAM controls-particularly in critical areas such as logical access, authentication assurance, privileged access oversight, and control evidence for SOX/PCI and other regulatory obligations. You will blend technology insight with program management discipline to ensure success in execution and delivery, including the creation and modernization of assurance reporting capabilities and the automation of control remediation where appropriate. Essential Responsibilities: Create and Maintain Strategic Roadmaps: Develop and execute multi-year roadmaps to drive innovation, strengthen security posture, meet regulatory requirements, and streamline IAM operations-specifically for IAM assurance capabilities, control monitoring, and evidence automation. Stakeholder Engagement: Build and nurture strong relationships across Security Operations, Technology Teams, Governance, Operational Risk, and Internal Audit, ensuring program alignment, audit readiness, and the ability to clearly demonstrate IAM control effectiveness to stakeholders and regulators. Risk and Progress Management: Identify, assess, and mitigate technical and organizational risks while regularly reporting blockers, corrective actions, and program milestones to executive leadership; ensure timely remediation of control gaps and recurring defects. Solution Design & Automation: Lead and contribute to designing technical solutions for complex automation use cases, driving operational efficiency and scalability-especially automation to detect, track, and remediate IAM control defects. Program Integrity: Ensure standards, policies, and procedures are accurately documented and officially maintained for audit and compliance requirements; recommend updates to IAM standards based on security threats, regulatory expectations, and industry trends. Performance Tracking: Define, implement, and monitor Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) to measure program maturity and overall effectiveness, including assurance coverage, control pass rates, remediation SLAs, defect recurrence, and reporting timeliness/accuracy. Assurance Operations Leadership: Lead assurance activities to track, validate, and remediate key logical access and authentication controls across centralized IAM services (e.g., Active Directory, Oracle LDAP, Beyond Identity) and decentralized implementations as applicable. Assurance Reporting Platform Ownership: Manage and evolve the IAM assurance reporting platform(s) used to monitor adherence to Synchrony standards, control design, and operational effectivene