GenAI Engineer - Agentic ERP Platform

Benefits

Additional Information

About Rimini Street, Inc. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software. Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments. We are actively seeking a GenAI Engineer - Agentic ERP Platform . This role is based in India, Hyderabad. About Rimini Street, India, GCC. Rimini Street Inc, HQ : Las Vegas, NV, USA a disruptor in third party ERP support services, established undisputed leadership and as a natural progression, entered India with Rimini Street, India GCC India kick starting operations in Hyderabad , in 2013 with Global Client Onboarding Services, IT shared services and Global Service Development. In no time, Rimini Street, India GCC started Bengaluru operations going up the value chain with more complex product development (Oracle, SAP, Peoplesoft, JDE etc.) & advanced services (Managed services, Professional services, Security Managed Services etc). Rimini Street, India GCC gained valuable share in bringing the reputation to Rimini Street Inc of being a global provider of unified support and managed service solutions for enterprise software. Today, Rimini Street, India GCC is a family of about 800+ full time talented individuals, thanks to the remarkable talent that has supported the expansion. Rimini Street, India has nicely emerged as Global Capability Centre (GCC), and proudly says, "if you are best of the best, you belong to Rimini". We are on a mission to contribute significantly to our "Rimini ONE" program, a turnkey Rimini Street service program that offers a comprehensive set of unified, integrated services that can run, manage, support, customize, configure, connect, protect, monitor, and optimize your Oracle and SAP ERP, database, and technology software. Position Summary The GenAI Engineer is responsible for building the intelligence layer of Rimini Street's Agentic ERP Platform the AI agents that interact with legacy ERP systems including SAP, Oracle E-Business Suite, and JD Edwards. This role owns agent development, prompt engineering, context engineering, and LLM orchestration, ensuring that AI agents reason correctly, behave reliably, and deliver value to enterprise users. Reporting to the Sr. Director, Engineering, this engineer designs how agents think, respond, and interact with tools and users. The role combines deep expertise in LLM behaviour with strong software engineering skills to build production-grade AI systems. The ideal candidate is passionate about pushing the boundaries of what AI agents can do in enterprise environments while maintaining the reliability and safety that enterprise clients require. Essential Duties & Responsibilities Agent Development Design and develop AI agents using Python and Pydantic AI framework that automate ERP processes and assist enterprise users. Implement MCP (Model Context Protocol) tool integration, enabling agents to interact with ERP systems, databases, and external services. Build multi-step agent workflows with decision branching, error recovery, and human-in-the-loop checkpoints using deterministic workflow orchestration. Develop agent patterns for common enterprise scenarios: data retrieval, transaction processing, approvals, reporting, and advisory tasks. Implement confidence-based routing to determine when agents should act autonomously vs. escalate to human oversight. Create and maintain agent evaluation frameworks to measure accuracy, reliability, and task completion rates. Prompt Engineering Design and optimize system prompts that define agent personas, capabilities, constraints, and behavioural guidelines. Develop prompt templates for different task types, incorporating few-shot examples, chain-of-thought reasoning, and structured output formats. Implement prompt versioning and A/B testing frameworks to systematically improve agent performance. Create guardrail prompts that enforce policy compliance, prevent harmful outputs, and ensure appropriate tone for enterprise contexts. Optimize prompts for token efficiency while maintaining response quality and accuracy. Document prompt patterns, anti-patterns, and best practices for