Apple's Wellness Operations Specialist is action oriented and thrives in a fast-paced environment. They are proactive with a team-oriented collaborative nature to complete deliverables and achieve goals and milestones; works closely with direct management and colleagues to streamline processes, engage in continuous improvements and resolve issues. They are the kind of person that is eager, ready to "roll up their sleeves", and is willing to do whatever is needed to keep things moving forward. They enjoy building solid working relationships with peers, cross functional teams, and partners.
Responsibilities
Oversight for Seattle Wellness organization and operations; respond to site requests and critical issues
Support the management of operational contract staff and vendors; inclusive of recruiting, interviewing, on-boarding, and scheduling
Coordinate daily facility operations with facilities teams and vendors, including routine walk throughs, facility projects, and work order management
Liaison between departments and stakeholders
Assist with fitness class program schedules, studios, and instructors
Financial management: Collaborate with operations team on operational budget, inventory, and purchases for planning, forecasting, and accruals, monthly spend reconciliation, review and pay invoices, and manage purchase requisitions
Support implementation global outreach programs including mental health, stress management, fitness challenges, health education and nutrition
Facilitate onsite EAP, massage, health screenings, and vaccination programs
Present Wellness/Fitness offerings for Seattle leadership meetings and employee service orientations
Point of contact for Wellness/Fitness offerings questions, inquiries, and feedback from team members
Support additional Benefits and Wellness projects as needed
Requirements
BA/BS or equivalent experience in operations, fitness facility management, wellness administration, or related field
Solid customer service, fitness, and facility operational experience and a First Aid/CPR certification is a plus
Skilled in developing and maintaining excellent working relationships with internal teams, customers, and business units
Resourceful in shifting seamlessly between a variety of programs and work with minimal direction
Proven ability to be trustworthy with sensitive and confidential information
Self-starter who can efficiently function independently and collaboratively
High level understanding of Apple's hardware and software solutions
Ability to troubleshoot and familiarity with tools such as work order management platforms, iWork (Numbers, Keynote, Pages), Quip, Box, Wrike, and MS Office
Flexibility to work as required to fulfill business needs
5+ years in a relevant operational and facilities related role with excellent customer service record
Strong verbal and written communication skills
Manages time efficiently, demonstrates ability to multi-task and adapts swiftly to prioritizing and shifting tasks in fast-paced environment
Must be comfortable and display a professional demeanor when collaborating with all levels of the organization and working cross-functionally on a variety of projects
Excellent organization skills, acute attention to detail, ability to handle multiple tasks
Extremely responsive and upbeat with eagerness to grow in new areas of development
Pay & Benefits
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discoun
Additional Information
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries.
Apple's Wellness team directly impacts the employee experience every day by providing care and support through top-notch onsite fitness and wellness services to Apple employees. We are looking for someone who is passionate about delivering high quality and purposeful programs. As a Wellness Operations Specialist, you'll be responsible for program development and oversight of the day-to-day operations of the onsite Fitness Center and Wellness offerings. In this role, you will partner with the global Benefits and Wellness teams, as well as local site leadership and support teams.
Apple · Seattle, WA