Manager - Quality Control, Operation Support
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About the role
Manage resources assigned to each functional area. Ensure employee training is executed according to defined training plans and maintain current training plans. Identify, maintain, and report functional KPIs to site management. Monitor and report project milestone completion and timing. Drive continuous improvement through leading cross function teams to address process improvement, system improvement, new regulations/expectations, new business needs, training improvements, and KPI performance improvements. Maintain safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations. Take responsibility for direct reports' performance by setting clear goals and expectations, tracking progress against the goals, ensuring constructive feedback, and addressing performance-related concerns and issues promptly. Work with, coach, and support direct reports in developing knowledge, skills, and abilities in the interest of performance improvement and employee's career development. Accountable for daily operations to maintain Quality standards and project timelines, including execution of stability testing, coordination with stakeholders and communication with leadership. Accountable for collaboration with internal Catalent stakeholders to complete stability analyses and reports, maintain effective and efficient processes, and ensure appropriate test directives are established and followed. Accountable for monitoring stability protocol creation, stability sample pulls, testing completion, and stability report issuance. Accountable for Laboratory Information Management System (LIMS) and Empower management. Work cross-functionally with corporate and site to enhance and manage QC enterprise systems. Expand LIMS functionality with Laboratory Execution System (LES). Maintain oversight of equipment status, availability, and suitability for analytical methods. Ensure computerized systems associated with QC equipment are validated in accordance with data integrity and computer system validation requirements. Ensure equipment and system chan