Associate Director - NetSuite Practice

About the role

Riveron is seeking an Associate Director - NetSuite Practice to lead, scale, and mature our NetSuite services portfolio. This is a senior leadership role combining practice ownership, delivery excellence, client leadership, and team development . The role is hands-on where needed, while primarily focused on overseeing complex NetSuite transformations, driving strategic client outcomes, and expanding the NetSuite practice. You will serve as a senior trusted advisor to clients, ensure consistent high-quality delivery across engagements, and partner closely with leadership on practice growth, talent development, and go-to-market initiatives.

Responsibilities

• Practice & Delivery Leadership
• Provide leadership across the NetSuite practice , overseeing multiple implementations and transformation programs
• Ensure consistent execution of delivery standards, governance frameworks, and best practices
• Act as escalation point for complex delivery, functional, technical, and client issues
• Oversee delivery across:
• Financials
• Order-to-Cash (O2C)
• Procure-to-Pay (P2P)
• Revenue, reporting, integrations, and data migration
• Client & Engagement Management
• Serve as executive sponsor and trusted advisor for key NetSuite clients
• Lead executive-level discussions on solution design, roadmap planning, and ERP transformation strategy
• Oversee project planning, resourcing, budgets, timelines, risks, and scope across engagements
• Ensure successful execution of:
• Requirements and design workshops
• SIT and UAT governance
• Go-live readiness and post-go-live stabilization
• Team & Talent Development
• Build, mentor, and manage Managers, Senior Associates, and Associates within the NetSuite practice
• Support hiring, onboarding, performance management, and career development
• Foster a culture of delivery excellence, accountability, and continuous improvement
• Practice Growth & Strategy
• Partner with leadership on practice strategy, capability expansion, and GTM initiatives
• Support pre-sales activities including solutioning, effort estimation, and proposal reviews
• Identify opportunities to enhance service offerings, accelerators, and delivery methodologies

Requirements

• A senior ERP consulting leader with deep expertise in NetSuite implementations and transformations
• Proven at leading large, complex NetSuite programs and multiple concurrent client engagements
• Comfortable balancing strategic oversight with hands-on problem-solving
• A strong people leader who can build, mentor, and scale high-performing NetSuite teams
• Trusted client partner with executive presence and strong stakeholder management skills
• Experienced working with US- and Europe-based clients in fast-paced consulting environments
• Capable of owning delivery, quality, and governance while contributing to practice growth
• 10-14 years of experience in ERP or IT consulting
• Minimum 7+ years of hands-on NetSuite implementation experience
• Proven experience leading full lifecycle, multi-entity NetSuite implementations
• Strong background in client-facing leadership, program delivery, and governance
• Experience working with US- and Europe-based clients and distributed teams
• Deep understanding of finance, accounting, and core business processes
• NetSuite certifications (SuiteFoundation, ERP Consultant) preferred
• PMP, Agile, or similar project/program management certifications preferred
• MBA or equivalent advanced degree is a plus
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