Supply Chain Management Specialist

About the role

As a global medical device company originating from Japan, we pursue reliable quality and technology to contribute to healthcare in more than 160 countries and regions around the globe. We promise to walk alongside healthcare professionals to continue to make great contribution to society, now and into the future. Summary of the Role The Supply Chain Specialist is responsible for managing logistics operations in Singapore in alignment with business objectives and at an optimal cost. Order fulfilment goals are achieved while operating within a framework that contributes to society through healthcare and adheres to all Terumo Corporation social and ethical guidelines. This role focuses on partnering with the business to drive efficiencies and support the organization's growth objectives. Key Functions / Responsibilities 1. Logistics & Import Operations Management Ensure timely placement of supplier purchase orders (POs). Verify ordered items and quantities against factory allocations. Reconcile orders sent with purchase order receipts and monthly final sales confirmations from suppliers. Monitor purchase orders, backorders, factory shipping schedules, and import shipping documentation. Submit shipping documents to freight forwarders for customs clearance. Perform invoice receipt (IR) and goods receipt (GR) postings in the SAP system. Liaise with insurance agents and manage claims for defective goods during transit or upon arrival. Participate in monthly discussions with Business Units (BUs) and SCM teams on backorder status and shipment schedules. Provide feedback on service quality and shipping performance of logistics service providers (LSPs) and global bid forwarders. Verify courier and freight forwarding invoices for accuracy. Oversee delivery schedules with local forwarders and maintain records of all freight charges. Coordinate with other sales entities to check stock availability for urgent distributor demand. Arrange shipment and delivery of regional demo units to Terumo offices or hospitals. Request Certificates of Analysis (COA) from factories upon distributor request. Ensure compliance with local regulations for import shipments, including preparation of all required documentation. 2. Shipment Accountability Track shipments and ensure timely communication, ASN updates, and final shipment confirmation. Provide incoming shipment lists and backorder recovery updates to Finance and BUs. Drive improvements in the accuracy and timeliness of shipment updates. 3. Export Operations Management Prepare complete and accurate export shipping documents (e.g., commercial invoices, packing lists, COO, BL/AWB) and ensure correct invoicing upon goods arrival. Manage Letter of Credit (L/C) transactions end-to-end, including document preparation, bank presentation, and compliance checks to ensure successful payment. Coordinate with customers, freight forwarders, banks, and Finance to meet all L/C requirements and prevent discrepancies. Follow up on customers' import license applications and validity tracking to ensure shipments comply with regulatory and customer requirements. 4. Budgeting and Cost Control Summarize shipment costs and logistics expenses, aligning actual results with budget targets. Prepare and implement cost-saving initiatives for logistics operations. 5. System and Data Management Perform year-end SAP procedures, including open PO and open SO updates. Prepare material master data registration forms and coordinate with TAP HQ and TC COE teams for new item registration. 6. Compliance and Audit Management Ensure compliance with regulatory requirements for product registration and distribution. Maintain GDPMDS compliance and support KPMG audits to ensure operational integrity. File and maintain master documentation in accordance with KPMG and GDPMDS audit requirements. 7. Process Improvement and Automation Participate in Supply Chain Improvement Programs (SCIP) and other process improvement initiatives by contributing ideas and implementing best practices. 8. Inventory Management and Consignment Reduce inventory write-offs through the implementation of FIFO and FEFO principles. Conduct biannual stock takes at 3PL warehouses. Monitor daily inventory activities, including receiving, storage, transfers, and stock issuance. Manage consignment inventory agreements (e.g., PAR levels) and ensure accurate reconciliation between internal and partner records. Coordinate stock counts and cycle counts with respective persons-in-charge (PICs) to maintain high inventory accuracy. Collaborate with Sales, Supply Chain, and Finance teams to ensure timely usage reporting and invoicing for consignment inventory. Analyze inventory trends and usage data to optimize stock levels, reduce excess and obsolescence, and improve stock turnover. Investigate inventory discrepancies and implement corrective actions. Maintain accurate records in ERP systems and generate regular

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