Security Officer

Benefits

Additional Information

Location: Frisco, Colorado Copper Mountain Resort is a vacation destination located 75 miles west of Denver, Colorado in the heart of the Rocky Mountains. Three vibrant, pedestrian-friendly village areas host lodging, retail outlets, restaurants, bars, and family activities. During the winter months, Copper's world-class terrain offers skiing and riding for all ages and abilities. Each summer, the mountain transforms into a playground for hikers, mountain bikers, and anyone seeking a genuine Colorado experience. Copper Mountain Resort is also home to Woodward Copper action-sports camps, programs, and training facility. Job Title: Security Officer Job Status: Year Round Full Time Compensation and Benefits: Compensation: Proposed hiring rate of $22.00 to $24.40+, actual pay will be adjusted based on experience. Benefits: This position is eligible to enroll in company subsidized medical, dental, vision, flexible spending, HSA, life/disability options; season pass for employees/dependents and privileges at several other resorts. Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available. Job Summary: The Mountain Security officer will oversee the safety and security of employees and guests by monitoring, responding to, and investigating resort complaints, operational incidents, fire, and various emergencies within the Village at Copper. The role will require the security officer to communicate regularly with employees and guests as well as outside law enforcement and fire personnel when appropriate. Essential Duties and Responsibilities: Patrol Copper Mountain Property and its grounds daily/nightly on a frequent basis to ensure all areas are secure and free of unauthorized persons and to detect and report unsafe conditions. Respond to any law enforcement/fire/medical incident that occurs within the Village. Act through ICS in any emergency situation that arises. Be vigilant in loss prevention by monitoring the area and documenting any needed actions. Be available on Copper Mountain Resort radio and cell phone during scheduled hours. Investigate and document vandalism or theft of Village or Copper Mountain property and report to the Sheriff's Department/Risk and Safety for insurance. Must be able to operate a computer-based RMS that tracks all statistics and hot areas across the resort. Support and assist the operations around the base of the mountain and within the Edge employee housing. Summer operations spread to on hill with access road availability. Respond to employee and guest calls around the mountain. Review CCTV footage for the Villages, EDGE/Sky Chutes Landing housing, and Mountain while investigating incidents. All other job-related duties as assigned by department leadership. Respond as primary triage for all base area medicals. CPR/BLS/Crowd Management Certification available through the company after training is completed. Must have a professional character as the department utilizes body cameras during incidents. Administration Duties: Complete a detailed nightly report at the end of each shift which is forwarded to CM officers, Risk Manager, Lodging Services Manager, Employee Experience Director, and EDGE Manager among others daily. Accurately articulate incidents that occur within the Village or on the base of the mountain and document an incident report for the Sheriff's Department. Guest Service Duties: Assist and support the EDGE Housing Team with group lodging and resident check-in/departure processes, lock-outs, etc. Other Duties as Assigned: Assist other Copper Mountain departments including but not limited to Front Desk, Housekeeping, Houseman, Bellman, Property Management, Banquets and Maintenance. This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of POWDR-Copper, the responsibilities of this position may change. Functions as an ambassador of Copper Mountain, modeling and sharing the Copper "culture" with our guests and employees. Upholds the most professional image. Continually strives to exceed our guest's expectations and create memories for our guests and staff. Personal Attributes: Is honest and has the highest integrity Is able to handle and manage confidential information Professional appearance. Adheres to all grooming guidelines Follows established policies and procedures Is supportive of Core Values Sets the example for others and is above reproach Is comfortable to challenge established policies and procedures, but once established, is supportive of those rules. Is organized in tasks. Sees projects through to the finish. Has good follow-through and makes it a habit of getting back to people on issues. Can handle fast paced, potentially high-pressure environment Is flexible with hours and days of work Is able to work any hours of the day, any days of the week including weekends and ho