Operations Coordinator

About the role

OGC is seeking a dynamic and efficient Operations Coordinator in the Ithaca campus office to play an integral role with our team of paralegals and administrative staff, providing essential support to ensure effective delivery of legal counsel and advice to campus clients. Responsibilities of this position include: Financial and Travel Administration (40%) Receive invoices from outside counsel, submit for attorney and client verification and approval, and submit for payment via Cornell financial systems. Verify appropriate accounting assignment for completeness and accuracy and submit transactions for payment Track office expenditures; investigate, research and resolve discrepancies, and refer questionable cases to executive assistant Serve as OGC point person for staff travel coordination, reimbursement requests, and registration for professional development workshops and conferences. Administrative and Operations Coordination (20%) Field, screen (redirecting, if necessary) and respond to telephone, walk-in, and email inquiries, often relaying complex and confidential information to OGC staff Open, review, log, and appropriately route time-sensitive and highly confidential mail Maintain office supply inventory Coordinate conference room and other resource scheduling Coordinate special events and meetings Manage office subscription services Develop and document standard operating procedures Troubleshoot department equipment. Serve as administrative support back-up to executive staff assistant and paralegals Administrative support for attorneys (25%) Proactively manage calendars, arranging complex meetings with various constituents Proofread and update documents. Provide other general administrative assistance. OGC Program Assistance (10%) Other Position-related Responsibilities (5%) The Operations Coordinator will also support Office of General Counsel practice groups and initiatives, which may include coordination of OGC programs and projects, including meeting logistics and program material production. This role is ideal for someone who enjoys being the person others rely on and is looking to grow their career in office operations, executive support, or legal/higher education administration. Success Factors You will be considered competitive for this role if you demonstrate: Exceptional professionalism, discretion, and customer service while confidently managing sensitive, confidential, and high-visibility interactions. Strong organizational skills with the ability to balance competing priorities, communicate proactively, and reliably follow through on deadlines and commitments. A collaborative, self-starting approach, including the ability to support a fast-paced legal office, adapt to different work styles, and step in wherever needed to support the team. Clear and thoughtful communication skills, including the ability to greet and assist visitors, redirect inquiries appropriately, and provide firm but kind guidance in a professional manner. Hours and Location The core hours of the Ithaca campus Office of General Counsel are Monday through Friday, 8:00AM-4:30PM. The administrative team works together to ensure all hours are covered. This role can typically be performed in a hybrid format of 2 days remote and 3 days on campus, as work allows. However, in order to ensure mutual success, we'd like for you to be on campus Monday through Friday during the orientation and onboarding period of at least the first 90 days in the role, after which, the hybrid format can be discussed and determined. The OGC site offers free parking to employees as an added bonus. What We Need A cover letter and resume outlining your interest and how your experience and goals align with the potential for mutual success in the role are required for consideration. Associate's degree with 2-4 years of relevant administrative experience or an equivalent

Benefits

Additional Information

About the Office of General Counsel The Office of General Counsel (OGC) includes approximately 23 attorneys and nine staff who provide legal services to all Cornell campuses and units in the United States and abroad. The office operates from two locations: the main Cornell campus in Ithaca, New York and the Weill Cornell Medicine campus in New York City. The OGC mission is to be a first-in-class in-house general practice law office that proactively advances the university's mission by providing timely and trusted legal services and by diligently protecting the university's resources. The office collaborates with campus colleagues across a broad range of disciplines, providing advice and counsel on all legal matters affecting the university. This comprehensive approach includes the development of four practice groups (Litigation, Administrative Proceedings, and Regulatory Compliance; Research, Technology and Academic Innovation; Business, Charitable Giving, and Transactions; and People and Inclusive Excellence), equipped to respond to complex legal challenges.

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