Support day-to-day IT requests and questions in our Hamburg office.
Assist with newbie onboarding and offboarding.
Contribute to Digital Workspace projects.
Monitor the IT Support queue for requests and resolve arising IT issues and questions.
Help with the audio-visual setup of bigger hybrid meetings and events.
What will help you to fulfill your role
You are currently enrolled in a full-time Bachelor's or Master's program.
To support your personal development and for you to take ownership of projects and processes, you should be enrolled for at least one year .
Previous experience with at least one of our key tech areas (Okta, MacOS, Jamf , M365, Atlassian suite).
Familiar with troubleshooting software and hardware issues in the MacOS / Apple environment .
Approachable, enjoys helping others with a solution-oriented attitude.
Motivated to learn and not afraid to offer ideas and try new approaches.
Fluent in written and spoken English (C1) .
Experience using Microsoft Teams for video conferencing and hybrid events is a plus.
We welcome applicants from diverse backgrounds - even if you don't meet every requirement. If you're excited about the role and MOIA's mission, we'd love to hear from you!
Join Our Student Community
As a student or intern at MOIA, you'll take on meaningful, high-impact projects that contribute directly to our mission. You'll collaborate closely with your team, who will support you in setting goals, offer mentorship, and help you grow both professionally and personally.
Want to see what it's like? Check out our blog post for a behind-the-scenes look.
Please note: While our general benefits are listed below, we offer a tailored set of benefits for student and internship positions. You can find the specific overview here .
We can't wait to welcome you into our community!
Our benefits in a nutshell
Competitive salary (including bonus)
Hybrid work setup: Work from home or one of our offices - you and your team decide how often to meet, blending flexibility with collaboration!
Flexible working hours and the possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.)
Budget and monthly expense allowance for home office setup
Possibility of remote work from outside Germany for up to 6 weeks per year from over 35 countries - learn more in our blog !
Public transport ticket (fully subsidized "Deutschlandticket") for commuting and travelling throughout Germany and discount on MOIA rides
Subsidized fitness club membership or bike leasing
Learning environment with continuous learning days, job rotation, trainings and workshops, coaching, conferences, books, and language classes
Mental health support, 1:1 sessions with external professionals and mental unload workshops
30 vacation days, sabbatical and unpaid leave option
Relocation support with service provider (visa, administration, etc.)
Dog-friendly offices
For student & internship positions, we have an adjusted set of benefits. You can find them here .
Be who you are!
In our commitment to promoting diversity and inclusivity, we regularly provide unconscious bias training to all our employees. Furthermore, we continuously strive to enhance our hiring process by ensuring a diverse hiring panel.
How we work
At MOIA, our teams are typically distributed across our office locations and collaborate in a hybrid setup. We work together both remotely and on site, choosing the mode of collaboration that fits the context, the work at hand, and each team's rhythm.
Spending time together in our offices is an important part of how we stay connected, build trust, and solve complex problems. At t
Benefits
Health insurancePaid time offRemote work optionsFlexible schedulePerformance bonus
Additional Information
Join us as a Working Student IT Support (all genders) in our Cloud & Platform Engineering team and help shape the future of autonomous mobility!
You will join the Cloud & Platform Engineering team at MOIA, which connects the workforce through digital technologies and the best-in-breed workplace solutions. We have MDM in place, using Okta for identity management and Microsoft 365 and Slack to collaborate. We run everything in the cloud, avoid on‐premises hardware, and we use SSO and MFA for all services wherever possible. This IT infrastructure provides a solid foundation for growth.
Moia · Berlin, Germany