HR Operations Associate

About the role

BTVK Advisory is a leading advisory firm whose specialized professionals guide clients through an ever-changing business world, helping them win now and anticipate tomorrow. BTVK Advisory, and its affiliated entities, have operations in North America, South America, Europe, Asia, and Australia. BTVK Advisory's ultimate parent entity, Baker Tilly US, LLP, is an independent member of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law. To be added to all ET through Experienced requisitions Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system. Job Description: Responsibilities - Help the HR Operations Manager drive end-to-end people operations solutions, including but not limited to HR processes, policies and practices, that meet business needs and compliance obligations - Follow-through on new and existing total rewards projects and programs; communicate with employees to explain benefit programs and provide superior service by identifying issues, educating, and managing escalations - Develop relationships with employees and stakeholders, build systems for effective query management and solutioning - Collaborate on and work on total rewards programs which impact candidates, employees, and partners as part of our employer value proposition, including materials for our annual benefits enrollment - Build process excellence to elevate the firm from start-up phase to robust, best in class people operations capability Qualifications - Bachelor's degree required - Minimum of 1 year or related experience in a complex organization required; including demonstrated involvement with leading high-performing teams and fostering an inclusive culture; experience in capability center or start up environment preferred - Excellent time management, organizational skills - Good verbal and written communication skills - Ability to network and solve problems