Determining and implementing corporate communications network and information technology standards for system-wide consistency
Troubleshooting and resolving complex network issues to ensure stability and optimal performance
Documenting internal telecommunications systems to maintain accurate system configurations and records
Designing and configuring telecommunications systems to meet organizational needs and objectives
Establishing and maintaining network performance objectives to align with business requirements and service level agreements
Collaborating with cross-functional teams to integrate network solutions and enhance infrastructure capabilities
Monitoring network performance to proactively identify and address potential issues before they impact services
Participating in the development of network strategies and contributing technical insights to improve network operations
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Cisco Certified Network Associate (CCNA) - Cisco Systems, Inc.
Relevant Work Experience
2-5 Years
Benefits
Vision insurance
Additional Information
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
This job is responsible for the strategic planning and design of the company's internal communications network. It involves testing and certifying new network components. The role ensures seamless integration and deployment within the company network.
Job Description
Comcast · Costa Rica - San Jose, Universal Tower Building