Define and execute a multi-year global account strategy , aligning KLA Services capabilities with customer priorities to drive growth across core services, enhancements, and advanced system offerings.
Own end-to-end commercial performance for the global account , including negotiation and closure of complex, multi-year service agreements, renewals, and expansions with a focus on value creation, margin expansion, and long-term partnership.
Serve as the primary executive interface for the customer , building deep relationships across technical, operational, and executive stakeholders, and influencing investment decisions through differentiated value propositions.
Lead global cross-functional alignment , partnering with regional account teams and internal stakeholders to ensure consistent strategy deployment, execution discipline, and achievement of financial and operational objectives.
Drive strategic deal structuring and governance , ensuring alignment with finance, legal, and operational requirements while navigating complexity, managing risk, and enabling scalable execution.
Shape and influence internal commercial strategy , acting as a trusted advisor to senior leadership by providing insights on customer needs, market dynamics, and business model evolution.
Develop and institutionalize a comprehensive account growth roadmap , leveraging data-driven insights, competitive positioning, and long-term customer objectives to expand share of wallet and strengthen strategic alignment.
Requirements
12+ years of leadership experience in semiconductor, capital equipment, or related industrial markets, with a demonstrated track record of driving global business growth and strategic account expansion.
Proven executive-level sales leadership , including ownership of large, complex customer engagements, consistently delivering revenue growth, margin expansion, and multi-year contractual outcomes.
Deep business and commercial acumen , with the ability to shape and e
Benefits
Vision insurancePaid time offFlexible schedule
Additional Information
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world's leading technology providers to accelerate the delivery of tomorrow's electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Group/Division
The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Job Description/Preferred Qualifications
KLA Services, headquartered in Milpitas, CA, is a fully integrated global services organization encompassing service sales, marketing, spares supply chain, field operations, engineering, product training, and technical support. KLA Services partners across regions and business units to enable world-class system performance, maximize customer productivity, and deliver differentiated value through a flexible and increasingly outcome-based services portfolio.
The KLA Services Business Development team is seeking a highly strategic, customer-centric leader to own service sales and business development for a Tier 1 global account . In this role, you will serve as the primary global commercial leader and executive point of accountability , aligning headquarters, regional teams, and customer stakeholders to drive sustained growth, deepen strategic partnership, and deliver long-term value.
You will operate as the central orchestrator across a global, matrixed organization , ensuring alignment from strategy through execution, while building trusted, executive-level relationships within a complex customer environment.
Kla · Milpitas, CA