Funding Verifier (Auto)

About the role

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig. Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners' growth. With a diverse suite of products-residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending-we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers. Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada's leading alternative lending bank. Eden Park: Eden Park Inc. ("EdenPark") is a dynamic automobile finance brand committed to enabling our dealer partners to sell more cars. Since 2012, EdenPark has serviced a wide network of automobile dealers and tens of thousands of consumers from coast to coast. Join Eden Park as a Funding Verifier, and be part of our talented and growing team! Review loan documentation for funding compliance with internal funding policies Managing a busy workflow while maintaining a high level of accuracy and meeting defined service standards and turnaround times Follow up with assigned dealerships to resolve pending/missing items for funding via phone, fax and email, communicate and resolve complex contract issues Process any documents received such as contracts and trailing documents Provide lost/missing contract research as needed Update records of customer interactions, process customer accounts and file documents Execute detailed document review ensuring all assigned documents are accurate, complete, properly executed, and registered as required Provide prompt, efficient, detailed customer-oriented service to all stakeholders Emails internally and externally in a timely manner Professional and pleasant messaging to our dealerships through our platform in real time and immediately