Monitor risk treatment activities and escalate emerging concerns as appropriate
Corrective Action and Remediation Governance
Design and oversee workflows supporting corrective action plan (CAP) development, tracking, validation, and closure
Support development of automated solutions for remediation tracking, prevention activities, approvals, notifications, and escalation pathways
Facilitate root cause analysis activities and ensure findings are appropriately documented
Trend root causes, remediation activities, and repeat findings to identify systemic vulnerabilities
Assess effectiveness and sustainability of remediation and prevention efforts
Escalate unresolved risks, overdue actions, and recurring issues to leadership
Audit Coordination and Assurance
Coordinate operational aspects of external audits, regulatory reviews, client audits, SOC audits, and assessment activities
Develop and maintain audit tracking tools, evidence repositories, and workflow management processes
Monitor audit deliverables, stakeholder assignments, and response timelines
Conduct quality reviews of audit submissions and supporting documentation
Identify trends and recurring findings across audits to inform organizational improvement efforts
Reporting, Analytics, and Continuous Improvement
Develop dashboards, scorecards, and reporting mechanisms supporting ERM, audits, corrective actions, and governanc
Benefits
Health insurance
Additional Information
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and "self" direct their own long-term home care. Our role as the nation's largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com ).
Job Summary:
The Senior Manager, Risk and Assurance serves as the primary operational partner to the Director, Risk and Assurance and is responsible for building, implementing, and continuously improving the infrastructure, processes, and tools that support Enterprise Risk Management (ERM), audit coordination, corrective action governance, root cause analysis (RCA), and risk reporting activities across the organization.
This role plays a critical role in maturing the Risk and Assurance function by developing scalable workflows, governance resources, reporting structures, and operational processes that enable proactive risk management and organizational accountability. The Senior Manager serves as a central liaison across Compliance, Program Integrity, Privacy, Operations, Quality, Client Services, Information Security, and other business functions to ensure consistent execution of risk management and remediation activities.
The ideal candidate possesses strong operational knowledge of PPL's business processes, systems, state programs, client requirements, and service delivery model, and can leverage that knowledge to identify risks, evaluate controls, facilitate remediation efforts, and drive continuous improvement.
Publicpartnerships · Remote