Clinic Staffing Manager - Operations - UMC Physicians

About the role

Title: Manager, Clinic Staffing Department: Call Coverage/Operations Job Description: UMC Physicians is looking for Clinic Staffing Manager oversees the staffing needs of a healthcare clinic, ensuring optimal personnel allocation. They play a critical role in recruitment, training, and maintaining a skilled workforce to meet clinic requirements. Preferred Characteristics: Leadership & Interpersonal - Strong communication and interpersonal skills when working with clinical and administrative staff - Ability to mentor, motivate, and develop team members - Conflict resolution and problem-solving skills - Collaborative approach to working across departments Organizational & Operational - Proficiency in staffing or workforce management software - Experience with scheduling in a high-volume or fast-paced clinical environment - Ability to anticipate staffing needs and proactively address gaps - Strong attention to detail and accuracy in record-keeping Adaptability & Judgment - Ability to make sound decisions under pressure or in urgent situations - Flexibility to respond to last-minute scheduling changes or emergencies - Discretion and confidentiality when handling sensitive personnel matters Compliance & Knowledge - Familiarity with healthcare regulations, credentialing requirements, and labor laws - Understanding of clinical roles and licensure requirements across departments - Experience with onboarding and orientation processes for clinical staff Professional Qualities - Dependable and punctual with a strong sense of accountability - Customer-service mindset toward both staff and patients - Positive attitude and composure in a demanding environment - Professional in appearance Availability Requirements: - Ability to work 40 hours per week - 8AM-5PM Monday - Friday, on call outside of office hours Our Mission: To improve the quality of life for our community by providing the best patient experience for every patient. Our Vision: To be the best place to work and the best place to receive healthcare. Benefits: UMC Physicians offers a comprehensive benefits package to eligible full-time employees. Benefits include: - Paid Time Off - Sick Pay - Medical, Dental and Vision Insurance - Employer Paid Group Life and Voluntary Life Insurance - Short Term Disability Insurance - Long Term Disability (after 2 years of employment) - Critical Illness, Accident and Cancer Insurance - Health Care and Dependent Care Spending Accounts - 401K Retirement Plan with Company Match - Employee Assistance Program Note: Some benefits require an employee contribution to participate. Essential Functions: Daily assignments may include but are not limited to: - Staffing Assessment: Evaluate clinic staffing needs and determine recruitment strategies. - Recruitment and Hiring: Interview and hire new clinic employees, ensuring alignment with clinic standards. - Training and Development: Train staff on clinic policies, procedures, and compliance. - Scheduling and Shift Management: Create work schedules, manage shifts, and address staffing gaps. - Performance Evaluation: Monitor staff performance, provide feedback, and address performance issues. - Budget Compliance: Contribute to staffing decisions, budget planning, and cost-effective staffing solutions. Knowledge/Skills/Abilities: - Strong organizational and multitasking skills. - Familiarity with employment laws and regulations. - Excellent communication and negotiation abilities. - Proficiency in scheduling software and workforce management tools.