Account Manager

About the role

Job Description : Compliance & Safety Ensure business activities are in full compliance with company policies, EHS standards, and local regulations. Customer Relationship Management Act as the primary point of the customers for assigned key footwear OEM/accounts, build trust and maintain long-term relationship with key external stakeholders. Ensure customer satisfaction and address customer needs through proactive communication and support. Explore new customers along the value chain in the Asia Pacific region. Propose and execute sales forecasts and account plans. Manage account receivable and debaters as well as ensure the ensure the delivery of the product stewardship. Revenue and Growth Deliver footwear sales budget and revenue goals. Identify sales opportunities and coordinate with supporting function team for the delivery. Expand the new customers and explore new projects in the footwear market to target business upside. Implement growth strategical tasks with the seamless collaboration with BD and Marketing manager. Account Strategy and Planning Develop and execute key account plans based on the 1st hand information as customers' needs and company objectives. Forecast sales performance and contribute to strategical planning. Collect market and competitor activities and intelligence for the adjustment to the strategy. Problem-Solving and Issues Resolution Address customers' concerns promptly and effectively. Escalate issues and follow through until resolution. Minimize churn by proactively managing risk to customers satisfaction. Coordinate with the Technical Service team to provide seamless delivery of technical solutions and application support. Collaborate with cross functional teams and peers to ensure the alignment of the project development and the achievement of sales objectives. Operational Excellence Maintain accurate records of customer engagement activities and report on a timely basis. Ensure customers' demand forecast and order tracking are well planned. Prepare reports on customer performance, pipeline and forecasts. Ensure compliance with company policies, contracts and ethical standards. Additional Locations:

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Huntsman? Share your experience