Champion a Safety-First culture , ensuring protection of employees, consumers, and product integrity
Ensure safe work practices within the Quality team and compliance with all safety and GMP requirements
Support incident investigations and implement corrective and preventive actions
Quality Systems & Compliance
Establish, implement, and maintain the Quality Management System (QMS) in alignment with Amcor standards
Ensure compliance with all internal quality procedures, customer requirements, and external certifications
Maintain accurate, traceable, and audit-ready quality documentation and records
Support internal and external audits and ensure timely closure of findings
Food Safety Leadership
Lead site Food Safety and SQF programs , ensuring compliance with HACCP, prerequisite programs, and regulatory standards
Serve as the site subject matter expert on food safety and product integrity
Drive audit readiness and certification success
Promote a strong food safety culture through training, communication, and accountability
Customer Quality & Issue Resolution
Manage customer complaints, non-conformances, and credit requests
Lead root cause analysis and implement sustainable corrective actions
Communicate effectively with customers regarding quality concerns and resolutions
Monitor and analyze trends to improve customer satisfaction
Continuous Improvement & Performance
Drive continuous improvement initiatives to enhance product quality, consistency, and process performance
Analyze quality data and metrics to identify gaps and improvement opportunities
Develop and manage the Quality department budget
Support cost optimization through defect reduction and process improvements
Change Management & Validation
Lead Management of Change (MOC) processes for materials, processes, and products
Oversee validation activities including IQ, OQ, and PQ protocols
Ensure all changes are evaluated for impact to quality, food safety, and compliance prior to implementat
Benefits
Health insurance
Additional Information
Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world.
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an everchanging world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube
Job Description
Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world.
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win - adapting quickly in an everchanging world - and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube
Position Summary
The Quality Manager is responsible for leading and ensuring the effectiveness, compliance, and continuous improvement of the site Quality Management System and Food Safety programs. This role ensures products meet internal specifications, customer requirements, and regulatory standards while supporting Amcor's commitment to product safety, operational excellence, and continuous improvement.
The Quality Manager partners cross-functionally to drive quality performance, strengthen food safety culture, and ensure consistent, compliant operations.
Amcor · Rpsna Syracuse, NY