Duty Manager

Requirements

• Operational Experience:
• 5+ years of experience in a 14 CFR Part 121 and/or large Part 135/91K Operations Control Center as a licensed dispatcher or in a position with oversight of dispatch.
• 2+ years of experience as a Duty Manager in a 14 CFR Part 121 and/or large Part 135/91K OCC.
• Demonstrated experience with air carrier operations across the US, including familiarity with Los Angeles and New York area operations.
• Experience managing or overseeing an outsourced or vendor-based operations team, preferably in an international or remote setting.
• Experience coordinating with FBOs and external ground operations partners is highly desirable.
• Regulatory Qualifications:
• FAA Aircraft Dispatcher License (required).
• Strong understanding of 14 CFR Part 135 regulations, dispatch requirements, and international/oceanic operations.
• Leadership & Communication:
• Exceptional communication skills, both verbal and written, with the ability to correspond professionally with internal teams, regulatory agencies, and external partners.
• Proven leadership ability with a track record of managing teams-including vendor or outsourced organizations-and making accurate, high-stakes decisions under pressure.
• A keen team player with the ability to collaborate effectively across departments (OCC, Sales, Maintenance, Finance) and across international time zones.
• Additional Mandates:
• Ability to maintain flexible working hours to provide oversight across US operations and coordinate with the Romania-based OCC team (EEST/EET time zone).

Additional Information

ABOUT AERO At Aero, we believe that exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we're redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people-prioritizing transparency, support, accountability, and fulfillment to foster a culture of trust and purpose. ABOUT THIS ROLE Aero is seeking seasoned operations leaders to serve as Duty Managers. This is a critical leadership position responsible for the safe, coordinated, and efficient execution of Aero's daily flight operations across our Part 135 network. You will be working closely with our Operations Control Center (OCC) team based in Romania, ensuring full compliance with applicable government regulations and company policies while driving superior guest satisfaction. We are looking for a decisive, calm-under-pressure professional who thrives in a fast-paced environment and possesses the tactical expertise to manage complex operations-from routine scheduling to irregular operations recovery. The ideal candidate combines deep operational knowledge with strong vendor management and interpersonal skills, serving as the US-based authority coordinating between the Romania OCC team, flight crews, dispatch, maintenance, FBO partners, charter sales, and executive leadership.

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